Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Scrolling through bookmarks has slowed since update to 92.0

  • 7 replies
  • 2 have this problem
  • 14 views
  • Last reply by FredMcD

more options

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

All Replies (7)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Troubleshoot (Safe) Mode did not solve the problem.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia

https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.

more options

Safe Mode did not solve the problem. Disabled the anti virus. No help.

more options

I called for more help.

more options

I'm not sure what you mean that you called on 9/13/2021. If you did in fact call at 4:11:34pm we were going through a Cat. 1 hurricane. Although I did not loose phone service, I did not hear or can confirm a call to any of my numbers at that time. We were pretty busy. If you don't have any more suggestions then I guess I will close the case. Thanks for trying.

more options

FredMcD said

I called for more help.

This means I added a tag to this question asking for help.