Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

blocked settings

  • 4 replies
  • 1 has this problem
  • 35 views
  • Last reply by Paul

lknkayak
lknkayak
more options

Use Samsung android. General, Privacy+Security and Advanced sections in Firefox Settings are blocked. They show up as purple and will not open. How do I unblock Access? Thanks

Use Samsung android. General, Privacy+Security and Advanced sections in Firefox Settings are blocked. They show up as purple and will not open. How do I unblock Access? Thanks

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you able to attach a screenshot of what you are seeing?

lknkayak
lknkayak Question owner
more options

Sorry , don't see how I can trigger screen shot from Settings. No menu items for this. All other Settings categories are black and open fine. These 3 are in purple and don't open. Perhaps there is another Settings category that overrides these 3. I do have Private Session engaged. Thanks.

lknkayak
lknkayak Question owner
more options

This is embarassing. Just realized purple items are titles of sections not actual setting items. Sorry to bother you with this. Do appreciate your offer of assistance.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, glad everything is okay.