Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

400 Bad Request - Request Header Or Cookie Too Large

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by rastalls

more options

There's a web site I use very frequently that I suddenly cannot access any longer. I got the error message, "404 Bad Request," followed by "Request Header Or Cookie Too Large," and then "openresty/1.15.8.2." This only appears with Firefox. Microsoft Edge loads the sight just fine. What's going on here?

There's a web site I use very frequently that I suddenly cannot access any longer. I got the error message, "404 Bad Request," followed by "Request Header Or Cookie Too Large," and then "openresty/1.15.8.2." This only appears with Firefox. Microsoft Edge loads the sight just fine. What's going on here?
Attached screenshots

Chosen solution

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

Read this answer in context 👍 2

All Replies (3)

more options

Here is what I get on Linux, but it works. see screenshot

more options

Chosen Solution

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

more options

This appears to solve the problem. Thanks!