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Trojan found by Malwarebytes

  • 4 replies
  • 1 has this problem
  • 29 views
  • Last reply by FredMcD

benmarh
benmarh

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you
Attached screenshots

Chosen solution

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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All Replies (4)

benmarh
benmarh Question owner

It's been 4 days since I posted this. Isn't anybody interested in this problem? I have received no solution to this problem. Is it just me with this problem???

FredMcD
FredMcD

Chosen Solution

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

benmarh
benmarh Question owner

I think it worked. The pop-up hasn't shown anymore. I hope it's because of what you suggested and I did. Thank you

FredMcD
FredMcD

Glad to help. Safe surfing.

FredMcD said
Let us know who the suspect is, detective.