Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF losing sync everytime i restart the computer

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with that info. What changed? How can I get FF to save the info without having to re-enter it everytime???? PLEASE HELP. This is a huge time waster.

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with that info. What changed? How can I get FF to save the info without having to re-enter it everytime???? PLEASE HELP. This is a huge time waster.

All Replies (4)

more options

Hi

Do you have Firefox set to retain login information when you close the browser?

more options

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

more options

I'm not exactly sure how to set FF to retain or save info when I close the browser. Is there something in Prefernces for this that I'm missing?

Thanks

more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac