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Loss of all bookmarks

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  • Last reply by FredMcD

cl.collin
cl.collin
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Hello, On May 14th 2021 an update occurred. I had no warning and I lost most of my computer settings as well all my Firefox bookmarks. I didn't manually backup my bookmarks lately so I thought I could retrieve them in the Windows.old file but there is no such file on my computer. If Firefow was also updated, why there hasn't been creation of a bookmarkbackup? Is there a way to recover my bookmarks? Thanks for your help. CLC

Hello, On May 14th 2021 an update occurred. I had no warning and I lost most of my computer settings as well all my Firefox bookmarks. I didn't manually backup my bookmarks lately so I thought I could retrieve them in the Windows.old file but there is no such file on my computer. If Firefow was also updated, why there hasn't been creation of a bookmarkbackup? Is there a way to recover my bookmarks? Thanks for your help. CLC

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update