Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

widevinecdm

  • 1 reply
  • 3 have this problem
  • 27 views
  • Last reply by cor-el

SuMo Bot
SuMo Bot
more options

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean?

Hi. I tried updating firefox and add-ons. But nothing is working, I keep getting the same error. What can I do? none of the streaming platforms are working. Also, when I go to ¨about firefox¨ it says, it´s updated but under it it says ¨you are currently on the esr update channel¨. What does that mean?

All Replies (2)

cor-el
cor-el
  • Moderator
more options

We have recently seen quite a few reports about Widevine issues on Mac OS X 10.9.5 . It looks that users get updated to Widevine 4.10.2209.1 and this version isn't compatible with Mac OS X 10.9 and causes crashes. You can try to reinstall the 4.10.1582.2 version

  • 1707397 - WidevineCdm plugin crashing on all platforms

Modified by cor-el

SuMo Bot
SuMo Bot Question owner
more options

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.