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Unable to use Firefox with two regular internet websites

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Ralph K
Ralph K
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Hi folks I had great problems logging in to my Barclays account on line via Firefox. Eventually I had to request Barclay's assistance and it turned out that Firefox was not compatable with their website .. I used Chrome and this worked perfectly.

The same has now happened with Viality Health.

Have any other folk experienced these (or similar) problems?

I would have liked to get Firefox to comment but cant find a relevant contact email.

Otherwise I find it a great browser and prefer to use this as it seems to represent the 'alternative' company.

Stay well

Ralph

Hi folks I had great problems logging in to my Barclays account on line via Firefox. Eventually I had to request Barclay's assistance and it turned out that Firefox was not compatable with their website .. I used Chrome and this worked perfectly. The same has now happened with Viality Health. Have any other folk experienced these (or similar) problems? I would have liked to get Firefox to comment but cant find a relevant contact email. Otherwise I find it a great browser and prefer to use this as it seems to represent the 'alternative' company. Stay well Ralph

All Replies (1)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.