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FF repeatedly wants permissions to Install Helper Tool on startup.

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by ksmith6

ksmith6
ksmith6
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Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Haven't heard about it. Can you attach a screenshot of this prompt? Thanks.

ksmith6
ksmith6 Question owner
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Apologies for the delayed response. I was traveling for a couple of weeks. Screenshots attached.

If it is simply prompting to install an update, IMO, it is a misleading/confusing message because I'm thinking a "Helper Tool" is along the lines of an Add On to the toolbar that I can choose to install or skip. Very different than a software update.

Modified by ksmith6