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Lost passwords after updating Firefox
I downloaded the recommended update by Firefox for our browser. Apparently, I inadvertently did not carry the passwords over in the application or something. I am so upset with myself because I no longer have any passwords. I chose Firefox many years ago for the convenience of having our many passwords securely and readily available. Now I have nothing! All our financial and medical accounts have passwords and I can no longer get them. PLEASE HELP
I still am unable to get my Firefox profile password. I don't remember and I cant sign on. I am using Firefox as my search engine but I cannot update nor organize my bookmarks because I don't have my password for the Firefox account. I'm almost ready to give Firefox the boot!!! PLEASE HELP
Modified by n.b.munhofen
All Replies (5)
please follow the instruction step by step to get password * Open the Firefox web browser. * Load about:support. * Click on the "open folder" link near the top of the page that opens; this opens the profile folder. * Close Firefox. * Check if you see a file called logins.json.corrupt. * If you do, rename the file to logins.json to fix it. * Start Firefox. The passwords should be available again.
Thank you so much! I'm now trying to organize my bookmarks and I am able to do this. What do I need to do in order to make changes. I have been getting prompts to log in to Firefox. I don't even know what my Firefox sign-in is? How do I find it? How can I edit (delete or add) websites to my pages?
Dear Sir, I have this problem that I lost my pass word but I do not find "logins.json.corrupt" file in this followed directory. There are some files name as "update-config.json" and "updatee.xml" . Please let me know how to fix it. Thank you. Dong99
C:\ProgramData\Mozilla\updates\308046B0AF4A39CB in window10
Modified by dongmail99
I have read the 'solutions' to the update and lost passwords question but they cannot fix my problem. I updated to 76 on my table top PC and lost ability to get email on only one of my two accounts but it is the important one. However I can still access THAT account on my laptop which has not been updated. On my laptop I can find the 'password' I have used for a long time BUT it doesn't work back on my table top PC. (the one I am now on trying to fix) Why doesn't the old password on my laptop work on my table top PC? Can THAT be fixed and how can you explain it to a ludite? Thanks (hopefully) Kevin