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Firefox crashes

Posted

Hi There,

I keep getting this error message:

Gah. Your tab just crashed. We can help!

Choose Restore This Tab to reload the page.

I updated Firefox and used the safe mode but the error keeps on happening.

Here are my crash Report IDs:

Report ID Date Submitted bp-5a9031c2-67a8-470d-90d9-0a5110191022 22/10/2019, 21:00

bp-4d32bffc-38a0-458d-94de-f0b1c0191022 22/10/2019, 21:00

bp-52c28813-d2f3-4d8b-bd15-8213d0191022 22/10/2019, 21:00

bp-bebe514b-5897-4421-8a30-88cfd0191022 22/10/2019, 21:00

bp-e9707a74-2691-49a9-8136-6117d0191022 22/10/2019, 21:00

bp-82a40cae-6230-488e-a9fa-d79f00191022 22/10/2019, 21:00

bp-4ad0aa4f-6705-45ee-857c-b0c0c0191022 22/10/2019, 21:00

bp-db47b2eb-8bf2-43ad-b3fa-917f20191022 22/10/2019, 21:00

bp-8c9bc8f9-9fe1-41a7-b9dc-2dfed0191022 22/10/2019, 21:00

bp-c5387681-5385-41fb-b310-fb7070191022 22/10/2019, 20:59

bp-43188693-7d98-4561-a215-bd4910191022 22/10/2019, 20:59

bp-f5a4e4ac-587e-4b2a-bdc9-bc9820191022 22/10/2019, 20:59

Please help! Thanks.

Hi There, I keep getting this error message: Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. I updated Firefox and used the safe mode but the error keeps on happening. Here are my crash Report IDs: Report ID Date Submitted bp-5a9031c2-67a8-470d-90d9-0a5110191022 22/10/2019, 21:00 bp-4d32bffc-38a0-458d-94de-f0b1c0191022 22/10/2019, 21:00 bp-52c28813-d2f3-4d8b-bd15-8213d0191022 22/10/2019, 21:00 bp-bebe514b-5897-4421-8a30-88cfd0191022 22/10/2019, 21:00 bp-e9707a74-2691-49a9-8136-6117d0191022 22/10/2019, 21:00 bp-82a40cae-6230-488e-a9fa-d79f00191022 22/10/2019, 21:00 bp-4ad0aa4f-6705-45ee-857c-b0c0c0191022 22/10/2019, 21:00 bp-db47b2eb-8bf2-43ad-b3fa-917f20191022 22/10/2019, 21:00 bp-8c9bc8f9-9fe1-41a7-b9dc-2dfed0191022 22/10/2019, 21:00 bp-c5387681-5385-41fb-b310-fb7070191022 22/10/2019, 20:59 bp-43188693-7d98-4561-a215-bd4910191022 22/10/2019, 20:59 bp-f5a4e4ac-587e-4b2a-bdc9-bc9820191022 22/10/2019, 20:59 Please help! Thanks.
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018

Sat, 11 May 2019 22:13:28 GMT bp- 52c28813-d2f3-4d8b-bd15-8213d0191022 Signature: RGB24ToARGBRow_SSSE3 +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.3 Build ID 20190409155332

bp-4d32bffc-38a0-458d-94de-f0b1c0191022 Signature: RGB24ToARGBRow_SSSE3 ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018

bp-5a9031c2-67a8-470d-90d9-0a5110191022 Signature: RGB24ToARGBRow_SSSE3

Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018 Sat, 11 May 2019 22:13:28 GMT bp- 52c28813-d2f3-4d8b-bd15-8213d0191022 Signature: RGB24ToARGBRow_SSSE3 +++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.3 Build ID 20190409155332 bp-4d32bffc-38a0-458d-94de-f0b1c0191022 Signature: RGB24ToARGBRow_SSSE3 ++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 66.0.5 Build ID 20190507012018 bp-5a9031c2-67a8-470d-90d9-0a5110191022 Signature: RGB24ToARGBRow_SSSE3
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FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

None of the reports you posted are for version 70. We need the reports for the last few days.

None of the reports you posted are for version 70. We need the reports for the last few days.
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cor-el
  • Top 10 Contributor
  • Moderator
17525 solutions 158458 answers

Some recent crash reports show a rather high System Memory Use Percentage or are OOM crashes.

How much physical memory do you have installed and what is the size of the Windows page file ?

Do you let Windows automatically handle the page file or is this a fixed size ?

Some recent crash reports show a rather high System Memory Use Percentage or are OOM crashes. How much physical memory do you have installed and what is the size of the Windows page file ? Do you let Windows automatically handle the page file or is this a fixed size ?
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