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firefox locks up and or does not open a website

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by gcsd3742

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When I click to open a new tab it does not go to my home page, It does not go to a saved favorite, I cannot even go anywhere. I close Firefox and reopen it will open and then I can can surf the internet.

When I click to open a new tab it does not go to my home page, It does not go to a saved favorite, I cannot even go anywhere. I close Firefox and reopen it will open and then I can can surf the internet.

All Replies (3)

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Did you try reinstalling Firefox?

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Yes. Still doesn't fix it. I have to close the browser and reopen it for it to work.