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There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing.

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  • Last reply by cam389

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There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

Chosen solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

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Chosen Solution

Please disable or uninstall the Ask Toolbar extension. It has a known compatibility issue with latest update of Firefox.

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Hi, were you able to resolve your problem? If so, please mark this question as Solved. Thanks !

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Thank you so much for the help! This was the first time I have used this posting and it worked out perfect! I was struggling for so long and I should have found this service sooner. Have a great day!!