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I installed Tbird and I am getting "An error occurred while sending mail: The mail server sent an incorrect greeting: ...

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  • Last reply by cquintana

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I installed Tbird and I am getting "An error occurred while sending mail: The mail server sent an incorrect greeting: p3plsmtpa07-06.prod.phx3.secureserver.net :SMTPAUTH: ESMTP No Relay Access Allowed From xx.xx.xx.xx when sending any email. I am receiving emails just fine.

Tnx

I installed Tbird and I am getting "An error occurred while sending mail: The mail server sent an incorrect greeting: p3plsmtpa07-06.prod.phx3.secureserver.net :SMTPAUTH: ESMTP No Relay Access Allowed From xx.xx.xx.xx when sending any email. I am receiving emails just fine. Tnx

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What is the port and connection security for the outgoing server in Tools/Account Settings, Outgoing Server (SMTP) in the lower left pane? I think it should be port 465 and SSL/TLS security.

https://ca.godaddy.com/help/manually-configure-email-set-up-on-thunderbird-28020

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465 & SSL/TLS is set correctly.