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YouTube videos stop after 25 minutes XP

Posted

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion of flash. I can get the flash player going but that lacks the nice video quality of 1080x720. So not much point there.

It happens at any quality setting. Videos stop at 25:21, or in other cases 23:18. The sound keeps playing, the video freezes. Moving the timeline will allow the video to play for another 25/23 minutes. This of course does not happen in Chrome, but the reason I don't watch videos in chrome is a different color saturation issue; the videos are washed out there and I suppose that is a separate thread on another forum.

Here's some evidence that this is widespread.

https://productforums.google.com/forum/#!topic/youtube/ViiQ_4nNXn8

I'm guessing I will get more attention complaining about Chrome's color saturation, but my preference is to resolve this issue in Firefox.

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion of flash. I can get the flash player going but that lacks the nice video quality of 1080x720. So not much point there. It happens at any quality setting. Videos stop at 25:21, or in other cases 23:18. The sound keeps playing, the video freezes. Moving the timeline will allow the video to play for another 25/23 minutes. This of course does not happen in Chrome, but the reason I don't watch videos in chrome is a different color saturation issue; the videos are washed out there and I suppose that is a separate thread on another forum. Here's some evidence that this is widespread. https://productforums.google.com/forum/#!topic/youtube/ViiQ_4nNXn8 I'm guessing I will get more attention complaining about Chrome's color saturation, but my preference is to resolve this issue in Firefox.

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Windows Multimedia Services DRM Store Plug-In
  • Shockwave Flash 29.0 r0
  • Unity Player 5.3.4f1
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 52.8.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.8.0/WINNT/en-US/

Extensions

  • Adblock Plus Pop-up Addon 0.9.2.1-signed.1-signed (adblockpopups@jessehakanen.net)
  • AdBlocker for YouTube™ 0.2.8 (jid1-q4sG8pYhq8KGHs@jetpack)
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Classic Theme Restorer 1.7.3.4 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Flash-HTML5 for YouTube™ 0.1.8 (jid1-o2qEVrZ4t5FJWu@jetpack)
  • Ghostery – Privacy Ad Blocker 8.1.2 (firefox@ghostery.com)
  • h264ify 1.0.6 (jid1-TSgSxBhncsPBWQ@jetpack)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • AVG Security Toolbar 11.1.0.12 (avg@toolbar) (Inactive)
  • Avira Browser Safety 1.12.2.9300 (abs@avira.com) (Inactive)
  • Greasemonkey 3.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • Hard Refresh 1.2.1-signed.1-signed (hardrefresh@ttg.org) (Inactive)
  • Hide Tab Bar With One Tab 1.5.1-signed.1-signed ({e5bbc237-c99b-4ced-a061-0be27703295f}) (Inactive)
  • Live HTTP headers 0.17.1-signed.1-signed ({8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}) (Inactive)
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0}) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • NoScript 2.9.0.14 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • Status-4-Evar 2016.10.11.01 (status4evar@caligonstudios.com) (Inactive)
  • Stylish 2.0.7 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8}) (Inactive)
  • YouTube Center Developer Build 548 (jid1-cwbvBTE216jjpg@jetpack) (Inactive)
  • YouTube Flash Video Player 64.0.0 ({f3bd3dd2-2888-44c5-91a2-2caeb33fb898}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 460
  • adapterDescription2:
  • adapterDeviceID: 0x0e22
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 34fa1458
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: winmm
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 12-3-2012
  • driverDate2:
  • driverVersion: 6.14.13.1070
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable', u'message': u'Direct3D11 not available on this computer', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D is not available on Windows XP', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 4
  • numTotalWindows: 4
  • supportsHardwareH264: No
  • webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 460 Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

I see you have installed;

Flash-HTML5 for YouTube™ 0.1.8 (jid1-o2qEVrZ4t5FJWu@jetpack)

YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I see you have installed; Flash-HTML5 for YouTube™ 0.1.8 (jid1-o2qEVrZ4t5FJWu@jetpack) YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc}) [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

FredMcD said

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Playback froze at 25:21 in safe mode.

''FredMcD [[#answer-1113833|said]]'' <blockquote> A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? </blockquote> Playback froze at 25:21 in safe mode.
cor-el
  • Top 10 Contributor
  • Moderator
17522 solutions 158442 answers

Could be a memory issue.

What is the Firefox memory usage when this happens?

See also the about:memory page.

Could be a memory issue. What is the Firefox memory usage when this happens? See also the about:memory page.

Question owner

cor-el said

Could be a memory issue. What is the Firefox memory usage when this happens? See also the about:memory page.

Thanks for your reply. Here is some basic information about what was going on after a video froze with no other tabs or windows open.

Process 1: 340,xxx K Process 2: 372,xxx K

Commit charge 2134/4953MB

Memory report: http://www.filedropper.com/memory-reportjson

I also thought it was a memory issue, but the fact that this happens in all resolutions at the same time confused that idea.

''cor-el [[#answer-1114686|said]]'' <blockquote> Could be a memory issue. What is the Firefox memory usage when this happens? See also the about:memory page. </blockquote> Thanks for your reply. Here is some basic information about what was going on after a video froze with no other tabs or windows open. Process 1: 340,xxx K Process 2: 372,xxx K Commit charge 2134/4953MB Memory report: http://www.filedropper.com/memory-reportjson I also thought it was a memory issue, but the fact that this happens in all resolutions at the same time confused that idea.

Question owner

Yep...this sucks.

Yep...this sucks.
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

Hunterwh said

http://www.filedropper.com/memory-reportjson

This link is no good. It redirects back to the sites main page.

''Hunterwh [[#answer-1115356|said]]'' <blockquote> http://www.filedropper.com/memory-reportjson </blockquote> This link is no good. It redirects back to the sites main page.

Question owner

It must have expired. I uploaded it again, though. Check now.

It must have expired. I uploaded it again, though. Check now.
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

It's back, but the file could not be opened by my program.

It's back, but the file could not be opened by my program.

Question owner

Which file? The .json? What can I do about this?

Which file? The .json? What can I do about this?
FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

I could not open the .gz file because of an error.

I could not open the '''.gz''' file because of an error.
cor-el
  • Top 10 Contributor
  • Moderator
17522 solutions 158442 answers

This memory file is not compressed, but is a normal .json file. I can't open the file via about:memory though because the file is not complete (only 1801 lines).

SyntaxError: JSON.parse: end of data when property name was expected at line 1802 column 3 of the JSON data

This memory file is not compressed, but is a normal .json file. I can't open the file via about:memory though because the file is not complete (only 1801 lines). SyntaxError: JSON.parse: end of data when property name was expected at line 1802 column 3 of the JSON data

Modified by cor-el

Question owner

I have no idea why. I just opened it and it works normally.

So, I took the file out of the "gz" container and uploaded that. Don't ask me, that's exactly how Firefox produced the report.

http://www.filedropper.com/memory-report

See if that will work.

I have no idea why. I just opened it and it works normally. So, I took the file out of the "gz" container and uploaded that. Don't ask me, that's exactly how Firefox produced the report. http://www.filedropper.com/memory-report See if that will work.

Modified by Hunterwh

FredMcD
  • Top 10 Contributor
4254 solutions 59583 answers

For anyone who wants to check out the file, you need to use a 'word' type program.

For anyone who wants to check out the file, you need to use a 'word' type program.
cor-el
  • Top 10 Contributor
  • Moderator
17522 solutions 158442 answers

No, you do not need a 'word' type program. Firefox has a builtin viewer fot this kind of information.

To use such a file you need to open the about:memory page in Firefox via the location/address bar and click the "Load..." button and browse to the file.

No, you do not need a 'word' type program. Firefox has a builtin viewer fot this kind of information. To use such a file you need to open the <b>about:memory</b> page in Firefox via the location/address bar and click the "Load..." button and browse to the file.

Question owner

So, I am gathering that

1. Mozilla is not interested in solving any longstanding issue present in its ESR.

2. Nobody knows what exactly caused this to begin, but even if they did,

3. There is no solution besides the browser handling HTML5 differently than it does, and since #1 exists, the solution is to delete Firefox and use a browser that works. Once I figure out why browsers that work have washed out color compared to Firefox. *sigh*

So, I am gathering that 1. Mozilla is not interested in solving any longstanding issue present in its ESR. 2. Nobody knows what exactly caused this to begin, but even if they did, 3. There is no solution besides the browser handling HTML5 differently than it does, and since #1 exists, the solution is to delete Firefox and use a browser that works. Once I figure out why browsers that work have washed out color compared to Firefox. *sigh*