Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why cant I send Emails ? I can receive them !

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Happy112

more options

Every time I click on my Emails a box appears requesting the password. Also I can only receive Emails, I cannot sent them. That is from my Mozilla account only, Gmail and BT are fine ?

Every time I click on my Emails a box appears requesting the password. Also I can only receive Emails, I cannot sent them. That is from my Mozilla account only, Gmail and BT are fine ?

All Replies (1)

more options

Hi  !

In case you are using Thunderbird, would you please take a look at this article :

https://support.mozilla.org/en-US/kb/cannot-send-messages

If that doesn't help, you could post your question on the Thunderbird support forum.

In case you do not use Thunderbird, you should ask your email provider about this.

Also see :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help