Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

firefox has been constantly crashing, I have reinstalled it, what else can I do?

Shadow110 replied
ethan.senn

firefox has been constantly crashing, I have reinstalled it, what else can I do?

firefox has been constantly crashing, I have reinstalled it, what else can I do?

All Replies (1)

Hi please start here https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup

https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Keep a copy of the logs.

Also could you provide as much description as possible if need to come back. What are you doing when it crashes, ect.. did you follow the above and what where the results. If malware is found and can not be cleaned or if still experiencing issues that might have been caused by malware it might be better to follow up with expert malware removal forums. Please let us know if this helps solve your issue.