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Firefox crashes

Posted

Firefox crashes on various pages. For example, if I go to "eauclaire.craigslist.org", it will open. If I try to go to "Auto Parts" on Craig's List, it crashes. If I go to "Cars for Sale" it opens. If I go to "Motor Cycles for Sale" it crashes. If I go to "www.Westconsincu.org" and attempt to open my personal account, it crashes. If I go to the "Show details" at the bottom of this page, it crashes. This began on 9/24/2016 coincident with the upgrade to version 49.0.

Firefox crashes on various pages. For example, if I go to "eauclaire.craigslist.org", it will open. If I try to go to "Auto Parts" on Craig's List, it crashes. If I go to "Cars for Sale" it opens. If I go to "Motor Cycles for Sale" it crashes. If I go to "www.Westconsincu.org" and attempt to open my personal account, it crashes. If I go to the "Show details" at the bottom of this page, it crashes. This began on 9/24/2016 coincident with the upgrade to version 49.0.

Additional System Details

Installed Plug-ins

  • DivX Web Player version 1.4.0.233
  • The IcedTea-Web Plugin executes Java applets.
  • Shockwave Flash 11.2 r202
  • The Videos 3.10.1 plugin handles video and audio streams.

Application

  • Firefox 49.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0/Linux/en-US/

Extensions

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Corporation -- GeForce 6150SE nForce 430/integrated/SSE2/3DNOW!
  • adapterDeviceID: GeForce 6150SE nForce 430/integrated/SSE2/3DNOW!
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: NVIDIA Corporation
  • crashGuards: []
  • driverDate:
  • driverVersion: 2.1.2 NVIDIA 304.131
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}]}
  • info: {u'ApzWheelInput': 1, u'CairoUseXRender': 0, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'cairo'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webglRenderer: NVIDIA Corporation -- GeForce 6150SE nForce 430/integrated/SSE2/3DNOW!
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4257 solutions 59604 answers

Helpful Reply

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]]
piersdelavison 0 solutions 7 answers

Should this question really be marked as 'Done'?

This looks like the same problem a number of us are having (and is being widely reported on the Linux Mint forum), but I haven't seen a solution...

Should this question really be marked as 'Done'? This looks like the same problem a number of us are having (and is being widely reported on the Linux Mint forum), but I haven't seen a solution...
FredMcD
  • Top 10 Contributor
4257 solutions 59604 answers

Helpful Reply

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

A post was flagged as '''Solved Problem.''' Please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right.
piersdelavison 0 solutions 7 answers

Thanks for replying, FredMcD, but I'm not the original poster of this thread. I came to it because I have the same problem and was hoping to find an answer (I posted elsewhere, but my thread is currently languishing in the 'Responded' section...).

All I see is a request for more info in the shape of crash logs, nothing to say what happened next. If the OP has submitted them elsewhere and got a real solution feel free to ignore me (but I'd love it if you could include a link so that I can see!).

Piers.

Thanks for replying, FredMcD, but I'm not the original poster of this thread. I came to it because I have the same problem and was hoping to find an answer (I posted elsewhere, but my thread is currently languishing in the 'Responded' section...). All I see is a request for more info in the shape of crash logs, nothing to say what happened next. If the OP has submitted them elsewhere and got a real solution feel free to ignore me (but I'd love it if you could include a link so that I can see!). Piers.