We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to resolve this error: The RETR command did not succeed. Error retrieving a message. Mail server pop.mail.yahoo.com responded: problem retrieving message.

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Matt

John
John
more options

Ability to download Yahoo pop mail using Thunderbird client stopped working a month ago. No solutions on this website or others have worked. Yahoo customer support said this was a Thunderbird Error and therefore they cannot help. Has anyone found a solution?

Ability to download Yahoo pop mail using Thunderbird client stopped working a month ago. No solutions on this website or others have worked. Yahoo customer support said this was a Thunderbird Error and therefore they cannot help. Has anyone found a solution?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I have seen about a hundred solutions on this forum.

You need to delete the popstate.dat file from the Thunderbird profile folder-for the yahoo account.

Note that deleting this file WILL see all your existing mail on Yahoo redownloaded.

See https://support.mozilla.org/en-US/questions/999111#answer-570814 for instructions