Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Top of some Facebook members' pages cut off,Windows 10

  • 6 replies
  • 1 has this problem
  • 6 views
  • Last reply by brewerpaul

more options

I'm using Firefox on a Windows 10 computer. On Facebook the top part of some, but not all, users' Facebook homepage is cut off by the Facebook tool bar. I can't see a fix on the Facebook help page. It looks like all that's cut off is the width of the Facebook tool bar. Any suggestions? The only add on I have is Adblock. I've tried disabling it for these pages but it doesn't make a difference.

I'm using Firefox on a Windows 10 computer. On Facebook the top part of some, but not all, users' Facebook homepage is cut off by the Facebook tool bar. I can't see a fix on the Facebook help page. It looks like all that's cut off is the width of the Facebook tool bar. Any suggestions? The only add on I have is Adblock. I've tried disabling it for these pages but it doesn't make a difference.

All Replies (6)

more options

Check your zoom controls.

<Control> + (plus) enlarge <Control> - (minus) reduce <Control> 0 (zero) restore


If you don't use the toolbar, you can disable it.

more options

Thanks, but no luck. It did enlarge or shrink the page, but the whole thing including the cut off part.

more options

I didn't notice it before, but when I go to someone's page, it starts already partially scrolled down. I can scroll up (or use the Page Up key) to see the top of the cover photo if I want.

Is that what you're seeing, or something different?

Facebook doesn't do this in other browsers??

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

This problem seems to apply more to private home pages rather than pages of public people. I've painted out private information on the attached file.

more options

Note- I see that my screenshot was of a screen that wasn't fully scrolled up. Even if I do scroll all the way up, more does show but part is still cut off.