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Logging into Youtube with a specific account causes corrupt cookies which stop me from watching videos.

  • 6 replies
  • 1 has this problem
  • 43 views
  • Last reply by FredMcD

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Hello, I have had a problem with watching videos on Youtube (Firefox crashes when loading it) but have fixed it by clearing corrupt cookies. However it seems this only works when either logged out or logged into a second account, whenever I log into my main Youtube account it corrupts the cookies, and only this one singular account. Is there a corrupt cookies tagged along with this account? All and any help is appreciated.

All Replies (6)

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You may have a corrupt cookies.sqlite file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the cookies.sqlite file. Then rename or delete it. Restart Firefox.

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FredMcD said

You may have a corrupt cookies.sqlite file. Type about:support in the address bar and press enter. Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox. Locate the cookies.sqlite file. Then rename or delete it. Restart Firefox.

Thanks for your help, however when I log back into my Main Youtube account it happens again, and if I clear cookies it just logs me out. Other Youtube accounts work perfectly fine, I feel this is a very complicated situation. Sorry for bringing more trouble in but it happened when I opened a link through Steam (a network of people for gaming and such) and I watched it through my main account. Note: it crashed when watching it, so maybe that left a mark on my account? It's with other Youtube links through Steam too. (I've been refusing Youtube links just so this doesn't happen again.

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Did you delete the cookies.sqlite file?

I've called the big guys to help you. Good luck.

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FredMcD said

Did you delete the cookies.sqlite file? I've called the big guys to help you. Good luck.

Well yes, I quit Firefox and deleted the cookies.sqlite and opened up Firefox again. Thanks for your help, appreciated.

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When I do clear the cookies it works, the video plays for a few seconds then firefox crashes then the instant crash happens over and over.

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29