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Open Files instead of saving?

  • 3 replies
  • 12 have this problem
  • 9445 views
  • Last reply by FredMcD

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When I used to click on a PDF file, it would automatically open in my default PDF viewer. Now it askes me to save even though I have set in preferences that PDF should be opened automatically with my PDF viewer.

Now I have to wait for it download, then click on it again. I do not want these files saved permanently, they should save to the %temp% directory and be automatically opened in the default program. Please tell me what I need to do to get this working again.

Thank you!

Chosen solution

Check with the IP for the company.

Read this answer in context 👍 1

All Replies (3)

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Type about:preferences#applications<enter> in the address bar. Use the search bar on the page. What is the setting?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

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Thank you For the tip. I have set it to "Use PDF-XChange Editor (default). Now files open in that program, however it still always asks me if I would like to save or open the file, even though I have selected "Do this automatically for files like this from now on". Note that from most websites, the PDF just open without asking if I want to save or open. It only asks from the back-end of my company's website. I can live with that, but it would be nice to hear some advice on how to fix this.

Thanks!

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Chosen Solution

Check with the IP for the company.