Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 40 works OK, but then install Ant Video Add-On and it locks up.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Claypipe

Claypipe
Claypipe
more options

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

All Replies (2)

guigs
guigs
more options

It sounds like the Ant Video Player is affecting the performance of Firefox. However in order to troubleshoot the not responding warning or slowness in Firefox see: Firefox hangs or is not responding - How to fix

Claypipe
Claypipe Question owner
more options

Claypipe said

Firefox 40? (the latest one) works well , but then install Ant Video Add-On, play some music (from 8tracks in my case), select another tab, and "Not Responding" locks Firefox. If you Disable or Remove the Ant Add-On, Firefox reverts to working normally. I've installed and uninstalled many times with the same result on my Acer laptop and also on my Acer tablet, both running Windows 8.1.

The point I am making is that on 2 different computers the Ant Add-On has been working on previous versions of Firefox with no problems. Nothing has changed with the set-ups apart from Firefox upgrading. Have you recreated the same problem? Thanks for the response.