Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Solved Locked Archived

Plugin updater not working

cor-el replied
Assimilater

I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1

However this page: https://www.mozilla.org/en-US/plugincheck/

Doesn't show any plugins. It's just an informational page (even after firefox profile reset)

I've tried all the steps here: https://support.mozilla.org/en-US/questions/963461?fpa=1 However this page: https://www.mozilla.org/en-US/plugincheck/ Doesn't show any plugins. It's just an informational page (even after firefox profile reset)
Attached screenshots

All Replies (4)

Hi Assimilater, I have started to investigate this and currently we are working on a fix for the plugin check page. Please stay tuned for an update.

However in the meantime, please check for updates from addons.mozilla.org.

Chosen Solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

The patch will be coming out fairly shortly as a fix has been found in the UI.

Thank you for your patience.

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.