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firefox wont start up or launch even right after disabling add ons but lauches once it's in safe mode, already uninstalled and reinstalled and still the same.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Nanneth
Nanneth
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i dont know if this matters but here's my computer specs: System 

 Manufacturer Hewlett-Packard 
 Model HP Compaq 6720s 
 Total amount of system memory 2.00 GB RAM 
 System type 64-bit operating system 
 Number of processor cores 1

please need your help on this.

i dont know if this matters but here's my computer specs: System -------------------------------------------------------------------------------- Manufacturer Hewlett-Packard Model HP Compaq 6720s Total amount of system memory 2.00 GB RAM System type 64-bit operating system Number of processor cores 1 please need your help on this.

All Replies (2)

FredMcD
FredMcD
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We will help you as best we can.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can also try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.