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How do I get a website to remember this computer?

  • 4 replies
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

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Each time I try to access my bank I must confirm identity by them emailing me a special code. I have checked the box that says remember this computer but it still won't go to website without the email code.

Each time I try to access my bank I must confirm identity by them emailing me a special code. I have checked the box that says remember this computer but it still won't go to website without the email code.

All Replies (4)

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Are you clearing your cookies when Firefox closes?

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How do I check to see if cookies are clearing when Firefox closes?

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Look in Options > Privacy. If "Clear history when Firefox closes" is checked, click "Settings" and see what gets cleared when Firefox closes. If Cookies is checked, uncheck it.

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Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

You can inspect and manage the cookies for the domain in the currently selected tab:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Click "View Cookies" to view the cookies for the domain in the currently selected tab

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.