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Firefox freezes whilst scrolling down on Facebook, and a bit more

  • 8 replies
  • 4 have this problem
  • Last reply by FredMcD

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Well, I have some problems with Firefox. Firstly, it freezes for 2-3 seconds when I try to scroll down so that new content would appear on the page. Secondly, Firefox makes error whilst watching a stream on and it was something like "stop plugin or continue". (I am not sure about the details) And ultimately, Firefox is literally way slower than Chrome as far as I experienced. Despite not freezing, scrolling down/up on the other websites, like Reddit, is still a hideous experience for me on these last versions of Firefox. (I think these problems started after Firefox 2 firstly, yet it accumulated until today and it is unbearable right now for me.)

Anyway, I am on the verge of uninstalling Firefox because of these speed/crash issues all the time I encounter. I really really need help. Thanks so much!

By the way, my laptop has:

Intel i5 4200m cpu @ 2.5 ghz 8.00 gb ram nvidia geforce gt 740m

And I have AdBlock, Last Pass add-ons on my browser.

Modified by waspandwasp

All Replies (8)

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Which version of Firefox you're using? Do you face any kind of gfx related problem like Firefox window goes black or blinks?

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The last version, it is up-to-date. Nope, I did not experience that kind of problem so far.

" Additional System Details Installed Plug-ins

   Adobe PDF Plug-In For Firefox and Netscape 11.0.8
   Shockwave Flash 14.0 r0
   iTunes Detector Plug-in
   Intel web components for Intel® Identity Protection Technology
   Intel web components updater - Installs and updates the Intel web components 


   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0


Modified by waspandwasp

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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That did not do anything significant as far as I see. Thanks though. :)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"


  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

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What kind of anti-virus are you using?

Are you using any kind of blocking software?

The next time you get an error window, please take a snapshot and post it.

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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This seemed to fix the problem that I encounter concerning slowness/crashes. I actually did step up, and removed Firefox completely with the help of 3rd party programs like Revo and CCleaner. It works fine for now. :)

I do not use any anti virus program or software. I am going to take a snapshot and post it here if I experience that flashplayer crash again.

Thanks so much mate! Everything is fine. :)

Modified by waspandwasp

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Good Luck.