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firefox stutters , lags, freezes , will not scroll smoothly will not play games in Faceook..

  • 3 replies
  • 14 have this problem
  • 2 views
  • Last reply by FredMcD

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I have FF 29.0.01...for a long time I have not been able to use face book properly ...the page will not scroll without stuttering and lagging ..the page takes a eternity to load ..if i play any game within the facebook page the game lags severely and is unplayable ( Bubble Spinner) ..I have updated all the add ons and extensions , checked my FireWall , even uninstalled that and re-installed a new one I have reset FireFox but nothing works ....I can play the game from the Games Website ....HOWEVER....If I abandon Firefox and set IE as my default Browser Everything works with now faults, that rules out a computer problem ...any ideas ????

I have FF 29.0.01...for a long time I have not been able to use face book properly ...the page will not scroll without stuttering and lagging ..the page takes a eternity to load ..if i play any game within the facebook page the game lags severely and is unplayable ( Bubble Spinner) ..I have updated all the add ons and extensions , checked my FireWall , even uninstalled that and re-installed a new one I have reset FireFox but nothing works ....I can play the game from the Games Website ....HOWEVER....If I abandon Firefox and set IE as my default Browser Everything works with now faults, that rules out a computer problem ...any ideas ????

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To complicated for me..I dont want to risk losing my bookmarks etc ....however I have cured the problem by associating my Facebook account to open with IE ...that solves the problem with Facebook. I dont want to use IE a default as i just hate it . so far Facebook seems to be the only page with problems...I will have to put up with it, for now ....

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.