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When I turned on my laptop this morning,(UK) there was a message from Mozilla to say Ought to downlaod another Mozilla, I am confused, but have noticed Mozilla is very very slow this last week..can you help or advise I am on windows 10

Good morning from the UK. When I loaded my laptop this morning there was a message saying I need another firefox, I get worried quickly and didnt take a screen shot . I a… (hamaky bebe kokoa)

Good morning from the UK. When I loaded my laptop this morning there was a message saying I need another firefox, I get worried quickly and didnt take a screen shot .

I am on windows 10.

I have notice that the laptop is very slow on loading everything.

Please help me and advise...I'm not computer savvy sadly.

Thank you Barbara

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keyboard stuck problem while searching

My keyboard is stucking while searching on firefox , even after pressing enter it doesn't goes i had tried with floating keyboard it doesn't stucked, also tried with anot… (hamaky bebe kokoa)

My keyboard is stucking while searching on firefox , even after pressing enter it doesn't goes i had tried with floating keyboard it doesn't stucked, also tried with another keyboard and address bar at bottom it doesn't get worked, please solve this problem or i would shift to another browser

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on the phone app for Android the new icon that comes up at the top as supposed to let you listen to videos in the background seems to be using up a enormous amount of memory

The new video and background feature for the Android phones where the little icon comes up in the top seems to be using up an enormous amount of memory because when I try… (hamaky bebe kokoa)

The new video and background feature for the Android phones where the little icon comes up in the top seems to be using up an enormous amount of memory because when I try to switch between things I can't it just delays so long I try to shut it off and it won't shut off right away it takes like 2-3 minutes unless I go in and manually Force shut it something you need to look into the future

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After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (hamaky bebe kokoa)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Voavaha 7

Mac Main Menu Disappears After Using Bookmarks Manager

Using a 2023 Macbook Pro with M3 Apple Silicon and MacOS Tahoe 26.5.1. When I open the Bookmarks manager in Firefox and use it for a while, the main Apple menu for the F… (hamaky bebe kokoa)

Using a 2023 Macbook Pro with M3 Apple Silicon and MacOS Tahoe 26.5.1.

When I open the Bookmarks manager in Firefox and use it for a while, the main Apple menu for the Firefox app vanishes. It's only the text menu items that vanish. The icons on the right, plus date/time remain visible. Sometimes, the menu is still visible, but not operable. Clicking on any menu item does nothing.

Once the menu has vanished or locked up, it remains in that state for Firefox. If I select a different app, the menu reappears for that app and functions normally. Returning to Firefox returns the vanished or locked state for the menu.

Even stranger, the menu disappeared while I was writing this post.

I have found a workaround. If I select the green circle and then Full Screen, then exit Full Screen, the menu reappears and is working.

Has anyone else seen this? Is there some setting on Firefox that I can change to prevent this behavior?

Thanks.

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cannot delete login window cursor and keys do not work

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox lo… (hamaky bebe kokoa)

power up and get previous home page with bookmarks page from prior session. cannot delete page using 'x' upper right. cursor not effective . I have to click on firefox logo to start a new session. Note the old display comes up at each login. Cannot delete I must overlay. Please help. Greg

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Got a new version of Firefox this morning. The program now locks up every few minutes and becomes diffcult to even shut down,.

Hello, When I opened Firefox this morning, it downed the newest version. Since then it becomes nearly impossible to use, locking up after a few minutes. Are you aware? I… (hamaky bebe kokoa)

Hello,

When I opened Firefox this morning, it downed the newest version.

Since then it becomes nearly impossible to use, locking up after a few minutes.

Are you aware? Is this being fixed? Can I go back one version? I used Windows 10, is that the issue?

Thank you.

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restarting

When I switch to another app on my phone for 30-40 seconds, the tab that I had open decides that it should refresh. This is super annoying when trying to fill out a form … (hamaky bebe kokoa)

When I switch to another app on my phone for 30-40 seconds, the tab that I had open decides that it should refresh. This is super annoying when trying to fill out a form and the information you get from another appz and the form reloads and all the info is gone

I do not know is this from my os or no, but this is an issue that breaks my experience almost all the time, and I am not the only one experiencing it.

Phone Xiaomi Redmi 13

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Macbook Pro scroll bar jumps to the top while working

Hi, I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while work… (hamaky bebe kokoa)

Hi,

I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while working, is there a fix for this.

Thanks

Open 3 36

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error … (hamaky bebe kokoa)

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

Open

Firefox consuming all my RAM.

MacOS, M2 2023, fully up to date firefox. Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monito… (hamaky bebe kokoa)

MacOS, M2 2023, fully up to date firefox.

Sometimes I'm using firefox and it just stops loading pages, internet is fine. Other browsers work. I look at my activity monitor and nearly 100% of my 32GB of ram is being consumed by various firefox processes. A lot of those processes seem to be associated with youtube. This problem usually, but not always, is resolved by restarting firefox. But this shouldn't be happening. I have a lot of tabs open sometimes, but it's not that excessive. And most certainly not 32GB worth and preventing my computer from doing a google search.

If there's a debugging thing I can do to post system logs, let me know and I'll post them next time this happens. I'll be away from my computer until early July, so around that time.

Open