Showing questions for topic:

Can't connect to https://claude.ai/login anymore

Dear all, I can't connect the Claude Login page anymore since beginning of september 2026. Last week I had no problem to connect it from Firefox. I have to go through Edg… (hamaky bebe kokoa)

Dear all,

I can't connect the Claude Login page anymore since beginning of september 2026. Last week I had no problem to connect it from Firefox. I have to go through Edge or Chrome.

Please advise.

Kind regards.

DRoth [redacted email from public]

Open 2

Left panel AI Chatbot text - how to make it bigger

Hi everybody! My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the… (hamaky bebe kokoa)

Hi everybody!

My question is - is there a way to make the AI Chatbot text on the left-panel of Firefox bigger? I have already use zoom on the browser but it only make the text on the browser bigger but not the left-panel...

Open 1

Thunderbird for Android sub folders

Within my Outlook.com email account i have an archive folder with 36 sub folders. In the Thunderbird app for Android only 2 of these sub folders are visible. I cannot fi… (hamaky bebe kokoa)

Within my Outlook.com email account i have an archive folder with 36 sub folders.

In the Thunderbird app for Android only 2 of these sub folders are visible.

I cannot find any setting that to resolve this issue

Solved 8 2 90

Zoom per site menu option

Each time navigating to settings>Accessibility in order to adjust the zooming for the current page is frustrating. Add a menu option that controls Zoom per Site just l… (hamaky bebe kokoa)

Each time navigating to settings>Accessibility in order to adjust the zooming for the current page is frustrating.

Add a menu option that controls Zoom per Site just like most browsers.

Open

full screen support

The app is good on the Android but it requires a full screen mode it's necessary sometimes things will face above cut on the pages layout you should also include a zoomin… (hamaky bebe kokoa)

The app is good on the Android but it requires a full screen mode it's necessary sometimes things will face above cut on the pages layout you should also include a zooming level to adjust the borders of the website.

  • Knowing that these features are well implemented on the PC side.
Open 1 1

I have paid for Mozilla VPN subscription for many years, but now cannot activate it.

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit) James Standfast [redacted phon… (hamaky bebe kokoa)

I have paid for Mozilla VPN subscription for many years - maybe 10 years - but now cannot activate it. I am using: Firefox 154.0.1 (64-bit)

James Standfast [redacted phone# and emails from public support forum]

Open 1

Trouble reading emails with a screenreader (JAWS)

I am totally blind and have the most current version of JAWS, Windows 11 Pro, and Thunderbird installed on my HP desktop. Somehow, I'm no longer able to navigate between… (hamaky bebe kokoa)

I am totally blind and have the most current version of JAWS, Windows 11 Pro, and Thunderbird installed on my HP desktop. Somehow, I'm no longer able to navigate between accounts on this computer. (I'm currently using another computer to send this message). On my other system, JAWS reads/speaks everything, whether I'm in Word, Edge, or Chrome. In Thunderbird, I get a "forms open" sound, and the speech says, "about". When I hit the Escape key, I'm out of "forms mode," and the screen seems to be blank. I can't seem to tab anywhere or get into any of the accounts to read my email. How do I fix this? I don't want to hve to uninstall Thumderbird and risk losing all my emails. (All accounts set up for IMAP).--Matthew Chao

Open

Firefox says not responding-won't open.

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of sc… (hamaky bebe kokoa)

When Firefox opens, I sign in to my email address and when that page opens - it says at very top of screen that Firefox is not responding and stays that way. Refreshed, restarted, pressed delete cache and nothing will correct this. No issue for years until last week so please fix or advise how to do so. Thanks. Herb [redacted email from public]

Open 1

Bonjour je cherche à modifier le serveur pour mon vpn je ne trouve pas l’app

Bonjour je ne parviens pas à trouver où sont les paramètres de mon vpn pouvez vous m’aider je ne sais même pas s’il est actif ou non. I semble que oui l’App Arte me dit q… (hamaky bebe kokoa)

Bonjour je ne parviens pas à trouver où sont les paramètres de mon vpn pouvez vous m’aider je ne sais même pas s’il est actif ou non. I semble que oui l’App Arte me dit que je ne peux pas accéder à un film car je ne suis pas dans le bonne région

Open 1

I need help with increasing font size for the text when reading emails.

The method I formally used (Ctrl+) to increase text font size is no long working nor is Ctrl with mouse scrolling, nor is any other options I've found in settings. The f… (hamaky bebe kokoa)

The method I formally used (Ctrl+) to increase text font size is no long working nor is Ctrl with mouse scrolling, nor is any other options I've found in settings. The font size on header and side bars is increasing but not the text of emails.

Solved 3

Mozilla's forced white backgrounds on support.mozilla.org and accounts.firefox.com cause physical eye pain and migraines, and you removed all user overrides

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.fire… (hamaky bebe kokoa)

I have albinism. Pure white backgrounds are not an annoyance – they cause physical eye pain and trigger migraines. Every time I visit support.mozilla.org or accounts.firefox.com, I am forced to endure #FFFFFF with no way to change it.

To anyone about to defend Mozilla blindly: this is about accessibility and eye pain, not brand loyalty, so do not silence me.

What Mozilla has done:

  • Disabled extensions (Dark Reader, Stylus, Dark Mode) from modifying these pages – they are explicitly blocked by Mozilla's own Content Security Policy.
  • Removed ui.systemUsesDarkTheme and layout.css.prefers-color-scheme.content-override from having any effect on these sites – they ignore prefers-color-scheme entirely.
  • Left no about:config toggle to disable the forced light theme.

The only remaining workaround is a userContent.css hack with filter: invert(1) – which requires a visually impaired user to manually edit CSS files and restart the browser. That is not accessibility – that is hostility.

Security excuse – debunked:

  • "We block extensions for security" – extensions are sandboxed. Blocking them on your own support pages is a deliberate policy choice, not a technical necessity.
  • "We want a consistent brand appearance" – branding does not override accessibility. Forcing #FFFFFF on users with light sensitivity is a violation of basic inclusive design.
  • "We respect prefers-color-scheme" – you do not. These two domains explicitly override it.
  • "Users can just use Dark Reader" – you block it.

What I demand:

Make support.mozilla.org and accounts.firefox.com respect the system prefers-color-scheme media query. If you insist on light branding, add an official dark toggle in the site header – stored in a cookie or account preference. Stop blocking extensions from applying user‑chosen themes to your own sites. That is not security; it is control. You are a non‑profit that claims to value accessibility and user control. Your actions say otherwise. Fix these two domains. No CSS hacking should be required for basic vision safety.

Locked 15

Help I can’t use my VPN app

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use i… (hamaky bebe kokoa)

I want to use this app, I accidentally deleted it but now after I downloaded it. It says I am unable to use because I have another apple account? Help Me be able to use it again.

Open 1