One of my email accounts doesn't work on my laptop, but works fine on my desktop. Both devices are Windows 11

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it b… (hamaky bebe kokoa)

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it by going into Thunderbird settings. And as above, the account works fine on my desktop computer.

Asked by wolfman141 6 minitra lasa

I want a confirmation prompt after clicking "Send"

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when us… (hamaky bebe kokoa)

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when using the Send button? Is there any way to make TB do that?

I set TB to run a spell check before sending, and that gives me an opportunity to cancel the Send operation. But it only works if the email contains a misspelling.

Thank you.

Asked by Purebeads 2 andro lasa

Last reply by Purebeads 20 minitra lasa

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (hamaky bebe kokoa)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 1 andro lasa

Last reply by dulca 59 minitra lasa

contacts gone

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled. i have the same email acc… (hamaky bebe kokoa)

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Asked by bill 1 andro lasa

Last reply by bill 1 ora lasa

Cant send mail on mac

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I ha… (hamaky bebe kokoa)

HI all. This is a good one. I recently got a MAC, my first one, so dont know much about it. I installed thunderbird and can receive via IMAP but cant send via SMTP. I have smtp setup EXACTLY how it is on my windows PC which works. When I hit send on a message, it immediately comes back with "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) <maileserver.com> timed out. Try again. This message comes back immediately, as in .000001 second. This particular mail server I own and is on my network, and checking the logs, the request never even gets to the server, so its not a server issue. (Again, it works for all my other devices and other clients). server info, password etc are correct. I tried deleting the account and recreating it but no go. From a command tool, I can telnet to my mail server on port 25 and it answers and I can interact. If I use the built in mac mail client, it works fine. So this is definitely a thunderbird issue from what I can tell. Thunderbird 143.0.1 (aarch64) on 26.0.1 (25A362) Any tips appreciated, Im ready to take a bath with a toaster. Thank you!

Asked by Bob D 3 ora lasa

Last reply by Bob D 2 ora lasa

Can I safely access my Profile, which is on a Windows partition, using Linux on a different partition?

Can I safely access my Profile, which is on a Windows partition, when I am using Thunderbird under Linux (Fedora) on a different partition? My computer is set up to dual… (hamaky bebe kokoa)

Can I safely access my Profile, which is on a Windows partition, when I am using Thunderbird under Linux (Fedora) on a different partition?

My computer is set up to dual boot using Windows 10 and Fedora Linux. I use Thunderbird and access my emails using POP3.

I use Windows most of the time and therefore my Thunderbird profile is on the Windows partition. But when I'm using Linux I sometimes like to be able to access my emails using Thunderbird. I have set up access in the Linux Thunderbird profile so that it points to my profile that is on the Windows partition.

In some earlier versions of Thunderbird that were around in 2022, I found that if I used Linux to open Thunderbird I could access my profile that was on the Windows partition and read and send emails, but then when I rebooted to Windows and tried to run Thunderbird, I found that my profile was broken and Thunderbird under Windows could not get to my emails.

But, confusingly, with some versions of Thunderbird, the Linux version of Thunderbird did not break my profile on the Windows partition.

I tried asking questions about this issue on the Forum back in 2022 but I received answers saying that what I was trying to do was very "dangerous" and I should not even attempt it (even though it did work sometimes with some versions of Thunderbird).

The last time I tried this was in 2022, and I have not tried it since then.

So, my question is "Is Thunderbird robust enough to allow me to access my Windows Thunderbird profile when I am running Thunderbird using Linux (Fedora) on a different partition?

Asked by jrmwalsh 4 ora lasa

thunderbird won't start after installion

thunderbird won't start after installation giving message that a version is already running. I end the task in task manager and it doesn't help, then restart with same e… (hamaky bebe kokoa)

thunderbird won't start after installation giving message that a version is already running. I end the task in task manager and it doesn't help, then restart with same erro. I tried deleting the parent.lock file from the profile and that didn't help. What next? Has anyone solved this issue?

Asked by Beno 1 andro lasa

Last reply by Beno 4 ora lasa

cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (hamaky bebe kokoa)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 4 andro lasa

Last reply by wmarks1 7 ora lasa

Add outlook.com account to TB 143.0.1

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an … (hamaky bebe kokoa)

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.

Asked by rgplantz 2 andro lasa

Last reply by rgplantz 8 ora lasa

Thunderbird calendar date format is stuck on American month/day/year

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but noth… (hamaky bebe kokoa)

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but nothing changes. My system is Ubuntu 25.04 with Cinnamon 6.4.8. Thunderbird version is 140.3.0esr (64-bit). Some of the suggestions refer to settings that are no longer there compared to earlier versions. For example, Settings > General > Language and Fonts has no format options. I have also used the config editor while TB was not running and added ntl.date_time.pattern_override.date_short and ntl.date_time.pattern_override.time_short, without any effect. Dates in the calendar still always appear in the illogical American month-day-year format. This is confusing, to say the least ! Has a solution been found to EASILY select the locale and formats that should be used? At the moment, the settings are under different menus and in different locations, and TB seems to be making it as difficult as possible to get these set - permanently ! - to the user's preference.

Asked by davidjmuso 2 andro lasa

Last reply by davidjmuso 10 ora lasa

Arrange email folders alphanumerically

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't f… (hamaky bebe kokoa)

For some reason (accidental key stroke?) one of my email account's folders are no longer arranged alphanumerically. How can I reset the order to alphanumerical? I can't find a menu item or setting to do this. Thanks

Asked by Jonathon 1 andro lasa

Last reply by Jonathon 13 ora lasa

My email service shut down,

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts… (hamaky bebe kokoa)

Hello, my email service has shut down for the second time. When asked to open, a small window appears and says the system is affected by a whatever. The window only lasts for a couple of seconds.

I tried to follow the instructions as how to get my profile, but is was lost due to an internet access cut.

Hoping someone can help. regards Stephen

Asked by stephenroger.baty 5 andro lasa

Last reply by stephenroger.baty 14 ora lasa

Thunderbird incorrectly creates Archive folders on mail server

Hello, I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers. Until recently I manually Archived email … (hamaky bebe kokoa)

Hello,

I've used Thunderbird on Linux for a while and love it! I use it for multiple email accounts from different providers.

Until recently I manually Archived email in to Local Folders on my PC. I do this to remove email from my mail providers and to avoid storage limits.

I recently learned that if I I set the "Message Archives" option to a specific folder for each account under "Local Folders" I can either manually archive there or I can use an Extension like "AutoarchiveReloaded" to do this semi-automatically. Great!

Unfortunately for my main mailbox only, despite being configured to write to a sub-folder under Local Folders, Thunderbird seems to ignore the settings. It always tries to create an Archive folder in the mailbox itself. Every attempt creates a mess which takes time to cleanup.

The mailbox in question:

  • Uses IMAP
  • Has "Keep message archives in:" set to "Other:" "Local Folders > Archives > (the name of the account)".

I am concerned that if I try "Keep message archives in:" "Archives" Folder on Local Folders it will combine with all my other archived accounts which are sorted in to sub-folders correctly.

Is anyone able to help please?

Thank you!

Asked by LMPC 15 ora lasa

Last reply by LMPC 14 ora lasa

Finding Lightning add-on

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion op… (hamaky bebe kokoa)

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion options, none of which appears Lightning. There is something called Lightning Calendar Tabs that keeps coming up. Is this it? Doesn't seem so.

Where can one download/install the Lightning add-on?

Thank you.

Asked by VLMin 2 andro lasa

Last reply by VLMin 16 ora lasa

Datepicker in email

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Somet… (hamaky bebe kokoa)

I am a M365 - leaver, and working several months now with Thunderbird/LibreOffice/Nextcloud. Sometimes I'm proud of what I learned and can do with the new software. Sometimes I'm a little lost in the woods.

I'm using the add-on Quicktext to insert default html text, like a template, in some of my my emails. One of the templates is a notification for my customers to inform them the invoice they received from me is not yet paid.

In the former software I was used to click in my template on a datepicker to insert the senddate of the invoice. I tried to insert a html-datepicker. This appears in the email, but is send to the reciever as a datepciker, not as the date I choose.

My question. Is there a way to insert a datepicker in a template like Quicktext, or is there a better add-on for this goal?

Asked by Klussenpunt 1 andro lasa

Last reply by Klussenpunt 16 ora lasa

Syncing calendars

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ expo… (hamaky bebe kokoa)

An old forum describes how to sync calendars in Thunderbird. Here is an easy solution - In the left-hand pane of your calendar page, right-click your calendar name/ export calendar - into a removable device. In your other computer - Tools/import/ import from a file/ choose to import calendar - easy!

Asked by karearea.f 19 ora lasa

Two release channels for Thunderbird

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called … (hamaky bebe kokoa)

I have used Thunderbird for years. I am on the esr update channel, 140.3.1 esr, and it says it is up to date. I just learned that there is another update channel, called "release". My Norton Internet Security program tells me that Thunderbird is out of date, and that the latest version is 143.0.1. Maybe it is confused because of the two update channels? Why are two different configurations maintained? Is there a reason that I should switch to the other one? Thanks in advance for any clarification.

Asked by larrydaleparker 22 ora lasa

Last reply by larrydaleparker 20 ora lasa

Cannot get messages from Mozilla Thunderbird

Hi! I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use m… (hamaky bebe kokoa)

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

Asked by nancy36 1 andro lasa

Last reply by nancy36 23 ora lasa

Rebuilding the Global Database does not complete (Mac)

My Thunderbird was not finding messages that I could see were there. I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database. I dele… (hamaky bebe kokoa)

My Thunderbird was not finding messages that I could see were there.

I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database.

I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor).

The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before.

I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding.

I have many years of messages in there and I need a functioning search. What can I do?

Asked by camerojo 1 herinandro lasa

Last reply by camerojo 1 andro lasa

How to stop synchronization between Thunderbird and Yahoo Mail

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was su… (hamaky bebe kokoa)

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was suggested to use Thunderbird to download everything from my Yahoo Mail account. I've downloaded Thunderbird, set up the server parameters as instructed, and it appears to have downloaded (synchronized) everything just as it appears in my Yahoo Mail account, via iMap. I would like to currently (temporarily) stop Thunderbird from downloading and synchronizing with my Yahoo Mail account so that I can sort through and delete/save/organize what's been downloaded into Thunderbird, and delete everything in my Yahoo Mail account so that I can resume receiving new mail messages in my Yahoo Mail account. I like the Thunderbird app so far and am considering using it as a one stop app for all of my online email accounts...Yahoo, Gmail, etc. I apologize for taking up time and space for this question, as I'm presuming it's something pretty simple to do, but for some reason, I'm just not seeing how to do this in Thunderbird Settings. Can someone please guide me on how to do this? I used iMap to download/synchronize my Yahoo Mail with Thunderbird. Thanks in advance!!

Asked by jbchylln 3 andro lasa

Last reply by jbchylln 1 andro lasa