Thunderbird Community Forum

To my new computer Thunderbird has just fetched the INBOX-mails from the IMAP-server, not my many subfolders, not the SENT-folder, not the SPAM-folder. This has previously worked when I changed to a new computer. How do I get Thunderbird to transfer these mails.

Trying to get my laptop PC (Windows) Thunderbird to accept change in gmail password. Laptop shows blown-up (Thunderbird, I assume?) screen asking me to click on "allow" button. No such button is visible: presumably it is off-screen? I've tried everything mentioned on internet to deal with this, and nothing works. Thunderbird + gmail worked perfectly on that Dell laptop until I changed the gmail password (using my desktop PC). Any suggestions would be appreciated. E.g., should I take the laptop to BestBuy or another service point? Or am I overlooking something? THANKS, Fred

I have an AT&T internet account and Yahoo email both of which are locked. I have tried phone support and in person support at my local AT&T store. Neither can access my account to edit or reset the account. At the moment, my only option is to wait for ATT.Com/myinfo to run a background check to verfy that my email account belongs to me which could take up to 10 work days. So, here is the question...since my AT&T account is locked and I can not access the account to edit or modify information will I be able to install Thunderbird and send and receive email? Or do I have to be able to access my internet account to install Thunderbird? But , if my email is locked and I can not access my email, why am I writing this!

Thanks

JW

I am using Linux Mint Cinnamon 21.3 and Thunderbird POP3 email. I have 10 email accounts.

What I have noticed is the Thunderbird 128 series startup email check and/or "get all messages" is quite slow compared to previous versions.

Thunderbird 102.15.1 took only 4 seconds to check 10 email accounts, Thunderbird 115.18.0 took 5 seconds, but Thunderbird 128 and 136 series takes 15 seconds. All of these have used the same user profiles.

There is no antivirus software active. All messages are deleted from all accounts. No messages to download and checking for messages is still slow.

I have tried the Betterbird 128 series, a fork of Thunderbird, and it too behaves the same. Betterbird 115 series work fine, just like the Thunderbird 115 series.

Is this slowness in the 128 and 136 series by design?

I want to automatically archive emails to a separate drive from my inbox. I do NOT want to have them stored on the same drive in case the primary drive fails. I also do NOT want to have to manually copy emails to the archive folder. I can find no way to accomplish this.

Having the archive stored on the same drive as my inbox is ridiculous. The whole point is to put the archive folder on a separate network drive.

Hello, I never added my gmail account in Thunderbird Nevertheless a full screen pop up window shows up constantly and asks me for my gmail password  !!!! What is this? !What a a nightmare! I 've spent a lot of time searching solutions with chatatgpt, didn t find out I'M NOW THINKING ABOUT STOPPIing USING FIREFOX ! GRRRRR ! does someone has a solution please ? I'm really fed up with this.

I was looking for an option to automatically copy emails to local folders, the filters seem to work perfectly but I can only apply it to one folder on one account (e.g. only Inbox), is it possible to set filters for sent and received folders at the same time on one account ?

I'm having issues with my Thunderbird. Although it has to check for new mail periodically it does not notify me on new email and do not show it in a mailbox until I hit "Get messages" button. And even after that I have to wait for several seconds. There's clearly something wrong but I cannot find what because I cannot find a connection log. Now I have to rely on mail notification daemon to tell me when I must open my Thunderbird and hit the button (to be clear I never exit T, it always runs minimized).

Recently I had a hard time trying to add Zoho account to T. It just didn't work no matter what settings I tried. Eventually I installed Claws Mail and found the root cause in the server response message. Unfortunately this method isn't applicable for the problem I described before - Claws logs can't tell my why Thunderbird doesn't check my mail when it has to.

So, is it possible to add connection log to Thunderbird (I can duplicate this to GitHub issue if necessary)? Or maybe there is one and I just didn't find it somehow (I know about devtool console - it's useless in this case)?

Hi @ all,

When using TB as a LDAP-User, logins.json and key4.db are NOT created on the (mounted) home directory.

here's my setup: Debian 12 with a local user as well as remote users, administrated via LDAP. PAM-login for local and ldap users has been setup and is working. Automounting of network drives is working. Each LDAP user has their home directory stored on a Fileserver and mounted upon login. All applications are working as intended except thunderbird.

So far I've tried to run gnupg locally instead of having it start a session from the (mounted) home directory, assuming that gnupg is the corresponding means of de/encryption. I've copied the profile of the local user to be used as the profile of the LDAP user, logins.json is completely ignored by TB.

Upon starting of TB, passwords are asked for and are remembered in the session. But passwords/logins are not stored and available for the next session.

Any ideas?

Hi, I am using the latest version of Thunderbird, connected to three Gmail accounts (two are POP3, one is IMAP). I usually load up thunderbird once a week to backup all emails from Gmail. The problem is when I click the get new mail button it only downloads emails in batches of 14 or 20. I have to keep clicking the get new mail button to download all the weeks emails. I cannot find any setting to change this behaviour. I just want thunderbird to download all emails in one go. Is this a Gmail issue or thunderbird issue? Thanks in advance

James

I have a few gmail accounts imported to TB. I get a lot of email and probably save 2% and delete the rest. I have set up different folders in "Local Folders" to keep them where they belong. I.E work, purchases, and folders that pertain to vehicles etc. I have always just drag and dropped emails to their respective folder.

Now when I do this, they seem to go there as the gmail inbox shows them gone. But when I check the local folder where I put them, nothing moved? If I go back to the gmail inbox, there they are again. I then tried the right click and "move to" option. It does the same thing and just tricks me into thinking they were moved.

Not only that, after an update or 2 ago to TB, when I click to read an email, and delete it, I have to wait a bit and watch the progress bar until I see the deleted message. If I don't, TB puts the deleted email in the "All Mail" or "Important" gmail folders and I have to delete them again.

What's going on here?

The red background of selections and default buttons makes it almost impossible for me to read the black text. I'm using Thunderbird 1.28.1esr on a fully updated Windows 10 desktop machine. I tried deselecting the use of System colors with Thunderbird Settings/General/Fonts & Colors/Colors, with no effect. How can I change the background to my Windows system background of gray or any other background color that can Thunderbird selections readable?

I'm using 128.8.0esr (32-bit) Thunderbird on Windows 10. I've been using it for a very long time. Last night I was able to send and receive mail via Plusnet.

This morning I was getting the following message when I try to send:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again."

I am the only user in this house. Nothing was changed during the night. I contacted the ISP, they checked all my account settings, none of which have been changed for a long time. All settings were as they expected. The ISP asked me to log into their web mail program and try sending mail. I was able to do this. At this point they ASSURED me that it is therefore a TBird problem.

I am a very experienced PC user. I am totally stuck for ideas.

Martin

Hello Somehow my composition settings have got screwed up. I believe I have tried them all but they don't seem to be working. Also on receiving mail all I see are a lot of links and just regular font and size. There are no images with the emails at all.

Can someone help with these receiving and sending options? Thanks so much.

Norma C.

I closed Thunderbird by the X in the upper corner and my Icon disappeared off the tool bar so I tried again and the Icon was no longer in the trash bin, so I re set up and none of my old emails/folders are there and it downloaded 338 emails off the web server. My address are all gone....HELP

I haven't used my Win 11 laptop in a while. I started it up and let Thunderbird run. It had several months of emails to download, but has now stopped at early March. I asked it to continue and get a message "Unable to write email to mailbox. ....." I know there is plenty of space on the harddisk. I cleared out a lot of the junk emails from earlier months and emptied the trash. Rebooted. Updated to latest version 128.8.1esr. Still same error message.

There used to be a menu in the message header (lower right of screen) that included viewing the message source. I accidentally deleted it and cannot find how to restore it. I have looked through the Config editor and main menus and cannot find an option.

When Tbird first began it was easy to see which folders were Imap and which were local. That distinction disappeared a while back and I still had all my imap folders but no indication of which were which. When I want to access them the popup menu did show "gmail" (since that is my email domain) and the imap folders there. But when I go to create a new folder it does not show up in the imap list even though I want it to be an imap folder.

How do I create/manage an imap folder in the current Tbird?

I have been trying to stay on releases and was told to upgrade to 115.10.1. So I did that and was told to go to 115.18.0 and it was not noted as esr. So I did and was immediately told to go to 128.8.1 esr. I was not on the esr channel and do not want/need to be on esr. about:config has been changed to esr channel from release w/o my ok - the least I'd expect is a warning. Release 115.x.x has betas and releases more than I had seen previously - aboutr 25-26. It looks like nothing but betas from 116 to 128 and a lot of what look like releases from x.0 to x.10.2 which is new to me. What is the rational behind all these versions and why there is not a simple center of how to use this info? I remember when way back, tbird had issues but they were manageable.