• Voavaha

POP to IMAP

I want to convert a POP account to IMAP. ALL the answers I find (incl Mozilla help), say to create the new IMAP first (after 'disabling' the POP account). ThunderBird doe… (hamaky bebe kokoa)

I want to convert a POP account to IMAP. ALL the answers I find (incl Mozilla help), say to create the new IMAP first (after 'disabling' the POP account). ThunderBird doesn't allow that. Any help? I do want to keep all my "local" messages until the IMAP is setup.

Asked by grantwholmes 1 herinandro lasa

Answered by grantwholmes 1 herinandro lasa

  • Voavaha

[new-feature-request] : new message filter spread across all accounts

reading the documentation it seems to me that the only way to bring a message filter from one account to others is to export the filter and import it into the desired acc… (hamaky bebe kokoa)

reading the documentation it seems to me that the only way to bring a message filter from one account to others is to export the filter and import it into the desired account.

It could be useful, when I decide to create a filter, to have the possibility to automatically spread it across all accounts ?

I am referring in particular to the creation of filters on header "From, To, CC, Bcc" where in each account I have created a SPAM folder (with the same folder name) to trash messages.

Thanks. marvin

Asked by Vincenzo "marvin" Martiello 1 herinandro lasa

Answered by david 1 herinandro lasa

  • Voavaha

my SMTP continues to return sent e-mail.

My smtp account settings are correct yet anything sent is returned. When I go to my webmail account, I have no problem with sending anything. Does tbird have a different … (hamaky bebe kokoa)

My smtp account settings are correct yet anything sent is returned. When I go to my webmail account, I have no problem with sending anything. Does tbird have a different setting for SMTO?

Asked by kdfink1 1 herinandro lasa

Answered by sfhowes 1 herinandro lasa

  • Mihidy

Thunderbird Version 128 is missing in release page.

Hi Guys, Thunderbird version 128 is missing in the release page - https://www.thunderbird.net/en-US/thunderbird/releases/ Do look into this. Regards, Asif … (hamaky bebe kokoa)

Hi Guys,

Thunderbird version 128 is missing in the release page - https://www.thunderbird.net/en-US/thunderbird/releases/

Do look into this.

Regards, Asif

Asked by asifmohammad.shaik 2 herinandro lasa

Last reply by Wayne Mery 1 herinandro lasa

  • Voavaha
  • Mihidy

How to quickly jump to the folder at my PC after I have saved an attachment file?

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon aft… (hamaky bebe kokoa)

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon after I have saved it to a folder I selected upon saving it. Does Thunderbird have a function to indicate the folder to which I have saved an attachment file on my PC?

Asked by cycle.bito2 4 volana lasa

Answered by frisée 4 volana lasa

  • Voavaha

How do I safely view an email marked "junk"?

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text … (hamaky bebe kokoa)

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text content, blocking images and links.

Asked by DonK 1 herinandro lasa

Answered by DonK 1 herinandro lasa

  • Voavaha

Cannot set up initial ATT signin

After installing latest Thunderbird, I attempted to set up to shadow the existing ATT account which is currently monitored via IMAP on both the web site and my iPhone (in… (hamaky bebe kokoa)

After installing latest Thunderbird, I attempted to set up to shadow the existing ATT account which is currently monitored via IMAP on both the web site and my iPhone (in hopes of replacing the web site). The automatic setup option ONLY showed the old POP account which I used years ago on the same email address ([edited] @att.net), so I went to manual configuration, where the default was POP but a dropdown list allowed me to select IMAP. The first attempt was no good, so I checked the settings for Mail on my iPhone (the ATT web site did not display any configuration at all). The hostname was shown as imap.mail.att.net, port 993, security was SSL (I selected SSL/TLS), the auth method was password, and my username was my email address. on the outgoing server, the iPhone had smtp.mail.att.net, port 465, which I copied, SSL/TLS, password, and my email address as username. the Re-test button also found those same settings (green message box).

But the Done button, after a short delay, replied "Unable to log in at server. Probably wrong configuration, username or password." in a yellow message box.

I cannot get any further than this, and have no idea where to turn. Both the iPhone and the web site on Windows 10 still work, with the same password (which I copied for the mail signin, so I assume that is the password which was submitted to the servers, since there was no place to enter any other passwords.

James Allan Richardson [edited email and phone# from community support forum]

Asked by Allan and Gayle Richardson 2 herinandro lasa

Answered by sfhowes 2 herinandro lasa

  • Voavaha

Install Thunderbird on new laptop

I am attempting to install Thunderbird on a new laptop and move personal folders from old to new PC. The installation process finds my email address and ISP information b… (hamaky bebe kokoa)

I am attempting to install Thunderbird on a new laptop and move personal folders from old to new PC. The installation process finds my email address and ISP information but fails with incorrect password.

Steps - 1. enter user name 2. enter email address 3. install finds correct ISP information 4. accept ISP information without changes 5. enter email password 6. process popup say incorrect user name, ISP info or password 7. login to ATT.NET successfully which indicates to me that the userid and password are correct for email account.

what other information could I supply to assist with problem resolution? I do not know what to do next.

Thank you, Neal

Asked by Neal Clark 1 herinandro lasa

Answered by david 1 herinandro lasa

  • Voavaha

Security certificate exception

Typically if I experience a security certificate exception, thunderbird will popup the certificate exception box, I click to get certificate and am done. Today I cannot… (hamaky bebe kokoa)

Typically if I experience a security certificate exception, thunderbird will popup the certificate exception box, I click to get certificate and am done.

Today I cannot get the certificate popup to appear. which is fine I know where the certificates are managed but I have not a clue how to add a certificate OR what information to enter into the "Add security exception" dialogue box

Any help would be greatly appreciated.

Asked by bluepennylady 3 volana lasa

Answered by DavidGG 3 volana lasa

  • Mihidy

Thunderbird Accessibility

I cannot be more specific I dont know how to name the items that are missing 1 Cant open new email to send 2 Cant download my emails 3 Cant open an address on my new emai… (hamaky bebe kokoa)

I cannot be more specific I dont know how to name the items that are missing 1 Cant open new email to send 2 Cant download my emails 3 Cant open an address on my new email to be sent 4 I want to reset my factory reset my Thunderbird so I can start to use it again 5 Cannot find my passwords, keep on been refused axcess to my emails

Asked by pternitis 2 herinandro lasa

Last reply by Wayne Mery 1 herinandro lasa

  • Mihidy

cannot get most of connectivity issues

my thunderbird is not working properly and cannot use it, i keep on getting questions by a member of the team but cannot give the excact details due to language barrier … (hamaky bebe kokoa)

my thunderbird is not working properly and cannot use it, i keep on getting questions by a member of the team but cannot give the excact details due to language barrier

Asked by pternitis 1 herinandro lasa

Last reply by Wayne Mery 1 herinandro lasa

  • Voavaha

Thunderbird displays CW ## in Events pane, even if option is unchecked.

I went into the Settings, under Calendar, and unchecked "Show week number in views and minimonth" On the main page, my view is the Accounts on the left, the reading and … (hamaky bebe kokoa)

I went into the Settings, under Calendar, and unchecked "Show week number in views and minimonth"

On the main page, my view is the Accounts on the left, the reading and message pane in the middle, and Events pane on the right.

In the Events pane on the right, it displays the date at the top and CW ##.

I would like to remove that CW ##. If the option I unchecked does not apply to the events pane, can you make another option to does remove CW or make it the option I unchecked work for that also?

See screenshots.

Asked by GregZ17 1 herinandro lasa

Answered by sfhowes 1 herinandro lasa

  • Voavaha

No Apps Available Thunderbird Linux

Hello. In Thunderbird 128.10.1esr (64-bit), when I click on an email to view, and that email has an attachment, an error pop-up occurs that says "No Apps available" and "… (hamaky bebe kokoa)

Hello. In Thunderbird 128.10.1esr (64-bit), when I click on an email to view, and that email has an attachment, an error pop-up occurs that says "No Apps available" and "No apps installed that can open..." This occurs for the number of attachments I happen to have in that email. So 3 attachments, 3 pop-ups.

First, I haven't even tried to open the attachment yet, I'm simply viewing the email. Secondly, if I cancel out the error pop-ups, I can still open the attachments in my default programs.

Any help on how to fix this (or turn it off) would be greatly appreciated.

I have not installed older versions of Thunderbird to see if it would go away, though I suspect it eventually could as I didn't always experience this. I did also update my Linux distro fairly recently, but it was after this started occuring.

I'm using Linux Mint Cinnamon 20.3 and flatpak to install/update Thunderbird

Asked by Anthony Bineyard 1 herinandro lasa

Answered by Anthony Bineyard 1 herinandro lasa

  • Voavaha
  • Mihidy

imap authentication failure

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work o… (hamaky bebe kokoa)

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work outside of Thunderbird. Notification reads: Authentication failure while connecting to server ... where ... is each url above.

Asked by Mary 1 volana lasa

Answered by sfhowes 1 volana lasa

  • Mihidy

Thunderbird message pane is empty when trying to view any email at all.

I have Version 128.5.2esr (64-bit), it says it is up to date. So I've been noticing a couple of days now that I can no longer view messages in the message pane to the ri… (hamaky bebe kokoa)

I have Version 128.5.2esr (64-bit), it says it is up to date.

So I've been noticing a couple of days now that I can no longer view messages in the message pane to the right of the screen. When I click on an email in the list on the left, the top of the pane on the right shows me the To, From, subject etc, as well as a yellow bar saying "Warning: To protect your privacy, Thunderbird has blocked remote content in this message." Then, nothing underneath this. Where it used to show the email contents. I do NOT want to have to double click every single email in my inbox to look at them in a separate tab. Most of what I get is not useful. I want to be able to click once and preview the email, then click Down to check the next one, and on and on the same as Thunderbird did it LAST WEEK.

Can someone help me get it back to working please? Thanks!

Asked by elvenswordmaiden 4 volana lasa

Last reply by Wayne Mery 1 herinandro lasa

  • Mihidy

Thunderbird Inbox emails gone

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few fo… (hamaky bebe kokoa)

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??

I had two replies, one was from Wayne Mery who asked what version of Thunderbird I was using, my answer to that was 128.10.0est(64bit). the second message failed to transfer from my mobile to computer because I suspect to my problem above.

So sorry to reply like this I could not find how to reply to very kind replies I received Kindest regards, Sprite (Brian)

Asked by sprite 3 herinandro lasa

Last reply by Wayne Mery 1 herinandro lasa

  • Mihidy

Thunderbird - Emain Group Size Limit

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g… (hamaky bebe kokoa)

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g. up to 50?

Asked by Badger57 1 herinandro lasa

Last reply by Matt 1 herinandro lasa