Some websites display in a very basic format in Mozilla, but are fine in Explorer. This is a recent problem. How can I fix this?
Recently Mozilla is having problems displaying some websites. Previously these website displayed fine, and in Internet Explorer they still displays them fine. For example. http://www.yr.no/ displays few graphics, and all the text is in times new roman font. The size of the font varies and things are bulleted. Links appear blue and underlined, and the rest of the text is black. The sites are now very plain and have none of their previous detail. How can I fix this?
Vahaolana nofidina
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Can you attach a screenshot and post a link?
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
You did check the Windows Accessibility settings in the Control Panel?
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (5)
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
- Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Thank you for the suggestion, but I already have these settings. The problem is that some web pages now appear very undetailed. There is no graphic design, background colours, fancy texts etc. It is just a problem with some sites. Do you have any othe suggestions? Thank you for your help
Vahaolana Nofidina
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Can you attach a screenshot and post a link?
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
You did check the Windows Accessibility settings in the Control Panel?
Novain'i cor-el t@
Thank you very much! clearing the cache fixed the problem.
You're welcome