Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My emails have disappeared!

  • Tsisy valiny
  • 0 manana an'ity olana ity
  • 139 views
more options

I have recently been deleting some old emails from my Thunderbird account in my Windows 10 pc, prior to moving on to a new Windows 11 pc. Suddenly, all my email folders are still there in the left hand column, but when I click on the Folder, which perhaps says there are 400 messages, nothing appears. I have tried the Repair but that hasn't worked. I am an elderly lady (81), and have been using Thunderbird for many, many years, so I have saved emails from a long time ago, that I would hate to lose. I still hear the sound when a message arrives in my Inbox and the number increases by one, but no message? I'm desperately in need of some straightforward advice to solve this problem. The only way I can read new emails now, is on my new computer, or on my iPad.

I have recently been deleting some old emails from my Thunderbird account in my Windows 10 pc, prior to moving on to a new Windows 11 pc. Suddenly, all my email folders are still there in the left hand column, but when I click on the Folder, which perhaps says there are 400 messages, nothing appears. I have tried the Repair but that hasn't worked. I am an elderly lady (81), and have been using Thunderbird for many, many years, so I have saved emails from a long time ago, that I would hate to lose. I still hear the sound when a message arrives in my Inbox and the number increases by one, but no message? I'm desperately in need of some straightforward advice to solve this problem. The only way I can read new emails now, is on my new computer, or on my iPad.
Sarin'efijery napaingotra

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.