
Firefox does not save form fields, existing troubleshooting not helping
Specifically: for a website (apps.availity.com), I am not able to get Mozilla to save data entered into form fields. I enter many insurance claims on this site and it speeds up the workflow immensely if the fields get saved.
Form fields seem to be saving correctly on other websites, but not the one I need. Here are things I have done to troubleshoot:
-In privacy and settings, I had history to its default setting "remember history," form fields were not saving so I switched this to :"use custom settings for history" and ensured that "remember search and form history" is checked. -"Clear history when Firefox closes" is unchecked. But just in case, I checked it in order to get access to the advanced setting for this field, made sure "clear form history" was not checked, then I unchecked the "clear history" option altogether again. -I added a Cookie exception to allow cookies for this website, just in case. -When logged in to the website, I clicked the shield icon to the left of the URL and turned off 'enhanced tracking protection.'
About general setup: -Mozilla Firefox is up to date. -Running Windows 11 Home 64 bit, windows is up to date.
I have this functionality in Chrome for this website, but somehow Chrome has stopped working well (for other reasons) on various websites little by little while Firefox remains functional. I am trying to simply shift over to Firefox completely but really need to iron out this form field issue.
TIA.