Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Inbox has Red Grid vertical/horizontal lines on businesses only.

  • Tsisy valiny
  • 0 manana an'ity olana ity
  • 19 views
more options

Here we go again! Inbox has Red Grid vertical/horizontal lines on businesses only after Thunderbird update. This same issue happened back in April this year after Thunderbird update and Toad gave me the fix. It didn't work this time. Don't understand why a new release causes this problem. I've tried trouble shooting mode and it does the same think. HELP

Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.13.0 release 7/24/2025 & 140.1.0 release on 7/26/25


      • Previous Issue***

Ray Blankenship 4/2/25, 10:45 AM more options The last couple days any emails from a business only have red horizontal/vertical grid lines. If it says to view or track package it won't let me, do it. If I drag that email over to another folder it acts normal and if I drag it back to my in box it has the red lines. I've checked the emails in the server, they are normal. Also, there is yellow bar at the bottom of the attached email. It acts like a message I'm trying to send because the to is prefilled out with my email address. Weird Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.13.0 release 128.9.0 release 3/18/2025

Attached screenshots

I have this problem, too All Replies (1) Toad-Hall Toad-Hall Top 25 Contributor 4/5/25, 9:12 AM more options The 'Inbox' has somehow got itself set with a 'Drafts' flag. Please try this first and follow the instructions carefully.

In Folder Pane, select another folder - not Inbox

In 'Account Settings' Select 'Copies & Folders' for the problem account Scroll down to the 'Drafts and Templates' section Select 'Other' and choose 'Inbox for account' Then without exiting or doing anything, do this: Select 'Other' and select 'Drafts on account' Close 'Account Settings' tab Back in Folder Pane select 'Inbox'. Does it look correct ?

Helpful?

Here we go again! Inbox has Red Grid vertical/horizontal lines on businesses only after Thunderbird update. This same issue happened back in April this year after Thunderbird update and Toad gave me the fix. It didn't work this time. Don't understand why a new release causes this problem. I've tried trouble shooting mode and it does the same think. HELP Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.13.0 release 7/24/2025 & 140.1.0 release on 7/26/25 ***Previous Issue*** Ray Blankenship 4/2/25, 10:45 AM more options The last couple days any emails from a business only have red horizontal/vertical grid lines. If it says to view or track package it won't let me, do it. If I drag that email over to another folder it acts normal and if I drag it back to my in box it has the red lines. I've checked the emails in the server, they are normal. Also, there is yellow bar at the bottom of the attached email. It acts like a message I'm trying to send because the to is prefilled out with my email address. Weird Dell Inspiration 366B Ram 8GB 64-bit operating system Windows 10 V 22H2 Thunderbird 32-bit 128.13.0 release 128.9.0 release 3/18/2025 Attached screenshots I have this problem, too All Replies (1) Toad-Hall Toad-Hall Top 25 Contributor 4/5/25, 9:12 AM more options The 'Inbox' has somehow got itself set with a 'Drafts' flag. Please try this first and follow the instructions carefully. In Folder Pane, select another folder - not Inbox In 'Account Settings' Select 'Copies & Folders' for the problem account Scroll down to the 'Drafts and Templates' section Select 'Other' and choose 'Inbox for account' Then without exiting or doing anything, do this: Select 'Other' and select 'Drafts on account' Close 'Account Settings' tab Back in Folder Pane select 'Inbox'. Does it look correct ? Helpful?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.