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Mozilla subscriptions may offer a free trial so you can try premium products before being charged. This lets you explore features and decide if the subscription is right for you.
This article explains how free trials work, when you’ll be charged, and how to manage your subscription during and after the trial.
Table of Contents
How free trials work
When you start a free trial:
- You get full access to the subscription for a limited time (for example, 7 days).
- The trial length may vary depending on the product and plan.
- You must provide a valid payment method to begin.
You will not be charged during the trial period.
At the end of the trial:
- Your subscription automatically starts.
- Your payment method is charged the listed subscription price.
- Billing follows the selected plan (monthly or yearly).
What you see before starting a trial
Before you start a free trial, Mozilla shows clear billing details during checkout:
- Trial duration
- For example, “7-day free trial”.
- Future price
- The price shown is what you will pay after the trial ends.
- Billing timing
- A message explains when you will be charged (for example, after the trial ends).
- Payment requirement
- You must enter a payment method to begin the trial, even though you won’t be charged immediately.
- Subscribe Now button
- This is the main button that starts the free trial for your subscription.
What happens after the trial ends
At the end of your trial:
- Your subscription automatically converts to a paid plan.
- Your default payment method is charged the listed price.
- Your subscription continues based on the selected billing cycle.
Manage your free trial
You can view and manage your trial in your account settings.
If your trial is active
- You’ll see that your subscription is in a trial period.
- You’ll see the next billing date.
- You’ll see the amount you will be charged.
If your trial has converted to a paid subscription
- Your subscription appears as active.
- Billing continues normally.
- Trial details may still appear as part of your subscription history.
If your trial ended with a payment issue
- Your subscription will not start.
- You’ll see a message explaining the issue.
- You can update your payment method to continue, otherwise your subscription will be cancelled.
If you have already used a trial
- You may not be eligible for another free trial for the same product.
- You can still subscribe by starting a paid plan.
Important things to know
- Free trials are only available for certain products and regions.
- Trial availability may change over time.
- You can only use a free trial once per product in most cases.
- You must cancel before the trial ends to avoid charges.
Frequently asked questions
Will I be charged during the trial?
No. You will not be charged during the trial period. However, you must enter a payment method in order to begin your free trial.
When will I be charged?
You will be charged immediately after the trial ends. The exact billing date is shown before you start the trial and in your account settings.
What price will I pay after the trial?
You will be charged the listed subscription price shown during checkout. The trial does not change the standard price.
Can I cancel before the trial ends?
Yes. You can cancel at any time during the trial. If you cancel before the trial ends:
- You will not be charged.
- Access may continue until the end of the trial period.
Can I use a free trial more than once?
In most cases, no. Free trials are typically limited to one per product per user.
Are free trials available for all products?
No. Free trials are only available for certain Mozilla products and may be limited by region.
