Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am getting an oops this page appears broken message, but only with amazon.com. all other sites work. I cannot get to amazom anymore.

  • 1 reply
  • 14 have this problem
  • 25 views
  • Paskiausią atsakymą parašė cor-el

more options

All of a sudden, I can no longer access amazon.com I can get to all other sites except for amazon.com where I get an oops this page appears broken message. DNS server cannot be found. Any ideas why this happens only on amazon.

All of a sudden, I can no longer access amazon.com I can get to all other sites except for amazon.com where I get an oops this page appears broken message. DNS server cannot be found. Any ideas why this happens only on amazon.

All Replies (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).