Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I have a popup box asking for a password that I don't, and never had, before it inginates firefox and I have found no way to remove it.

jbr replied
bww2413

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

All Replies (2)

It sounds like when you activate Fx it is accessing another site. Check Settings > Home page and set a specific URL to set if it stops

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.