Procedure entry point & couln't load XPCOM errors
Hello,
I'm receiving the following errors on my Firefox browser: Procedure entry point & couln't load XPCOM. I still have the old icon on my laptop, but I downloaded a new icon/app, and it doesn't have any of my passwords or favorite pages. Is there any way to access my old Firefox browser?
Thank you
All Replies (1)
An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.
You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.
Reinstall Firefox: