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I can't see the content images

  • 3 replies
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  • 135 views
  • Paskiausią atsakymą parašė GerardoPcp04
  • Išspręsta

amtispan
amtispan

A few weeks ago rtve's web site to consult the programming changed its format. https://www.rtve.es/play/guia-tve/ Since then I can't see the content, which I've been told is now with images, not just text as before. From rtve's user service they have confirmed that it is not a problem of their web. I think it may be a problem with my browser settings, but I can't identify it. I have cleared cache, history, cookies... I don't dare to create a new profile, I don't really know the consequences. I attach a screenshot and the data collected. Thank you.

A few weeks ago rtve's web site to consult the programming changed its format. https://www.rtve.es/play/guia-tve/ Since then I can't see the content, which I've been told is now with images, not just text as before. From rtve's user service they have confirmed that it is not a problem of their web. I think it may be a problem with my browser settings, but I can't identify it. I have cleared cache, history, cookies... I don't dare to create a new profile, I don't really know the consequences. I attach a screenshot and the data collected. Thank you.
Pridėtos ekrano nuotraukos

Chosen solution

Hola, Revisa si tiene actualizado el plugins en los complementos: Widevine Content Decryption Module y en Preferencias->General marcada la opción: Contenido con Digital Rights Management (DRM) Saludos

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Chosen Solution

Hola, Revisa si tiene actualizado el plugins en los complementos: Widevine Content Decryption Module y en Preferencias->General marcada la opción: Contenido con Digital Rights Management (DRM) Saludos

amtispan
amtispan Klausimą uždavęs asmuo

Muchísimas gracias. Se ha solucionado. También he tenido que bajar el zoom de la web. Tengo problemas de visión y lo tengo aumentado a 110 por defecto. Bajando a 100 y con tus recomendaciones ya lo veo perfectamente. Saludos.

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor

Gracias por avisar solo resta que marque la respuesta como solución/útil para que sirva a otros usuarios ¡Gracias!