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How do we make Thunderbird work with Clio after last thunderbird update?

  • 1 reply
  • 1 has this problem
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  • Paskiausią atsakymą parašė sfhowes

WFL2019
WFL2019
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We have used Clio for years, after Thunderbirds update at the end of January it stopped working correctly. When we forward emails to our clio accounts none of the email text or attachments show in Clio. We have discussed the problem with Clio and they say it is Thunderbird not them, and that Thunderbird needs to do a fix or work around. Does anyone else have Clio and how have you addressed this problem?

We have used Clio for years, after Thunderbirds update at the end of January it stopped working correctly. When we forward emails to our clio accounts none of the email text or attachments show in Clio. We have discussed the problem with Clio and they say it is Thunderbird not them, and that Thunderbird needs to do a fix or work around. Does anyone else have Clio and how have you addressed this problem?

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sfhowes
sfhowes
  • Top 25 Contributor
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Do you have the latest TB, 60.5.3? There have been some recent fixes that address issues for TB working with 3rd-party programs.

https://www.thunderbird.net/en-US/thunderbird/60.5.3/releasenotes/