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How to make shift-delete actually delete (expunge) and not just mark as deleted?

For IMAP servers, the default action of Thunderbird's shift-delete is to bypass Trash and mark the message as deleted on the server. Thunderbird then does not show messag… (read more)

For IMAP servers, the default action of Thunderbird's shift-delete is to bypass Trash and mark the message as deleted on the server. Thunderbird then does not show messages that are marked as deleted. This is fine if you are only using Thunderbird because the emails don't appear in Trash and don't appear in the folder they were deleted from.

However, if you are using other mail clients eg Outlook Mobile, Samsung Email client, webmail, these mail clients do not seem to recognise the "marked as deleted" attribute (whatever that is) and they still show the email. So if I shift-delete a mail in Thunderbird these other clients still show the email plus I do not actually save any disk space.

In Thunderbird if I just delete an email (not shift-delete) then the mail is moved to Trash and is actually no longer in the original folder. It is not just marked as deleted from the original folder, it is actually gone. So these other mail clients, also can no longer see the mail.

How can I get Thunderbird to actually delete a mail when I use shift-delete instead of just marking it as deleted? I don't want to have to wait till I exit Thunderbird.

I have tried setting mail.imap.expunge_after_delete to true and mail.imap.expunge_option to 1 but these seem to have no effect

Asked by mjurgens_firefox Prieš 6 dienas

Last reply by mjurgens_firefox Prieš 44 minutes

How to navigate to a new account. It's a second account.

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences … (read more)

I have an account with Spectrum that I used for years. Now I've added a second Spectrum account, but I don't know how to navigate to it. I looked in Tools>Preferences but didn't find anything there.

TIA for your help. SweetTasha

Asked by SweetTasha Prieš 1 dieną

Last reply by SweetTasha Prieš 1 valandą

activity manager - how can I manage activities?

As far as my current understanding of it, the so called "activity manager" seems to be more of an "activity monitor", in that, after bringing it up, I've tried right clic… (read more)

As far as my current understanding of it, the so called "activity manager" seems to be more of an "activity monitor", in that, after bringing it up, I've tried right clicking on it, and various things, to allow me to "manage" activities, but have been unsuccessful. Does it just show the results of activities, i.e. monitor them? Or can activities actually be managed from the "activity manager"?

Asked by toes314 Prieš 2 valandas

Thunderbird stopped being able to access yahoo mail

Today Thunderbird stopped being able to reach the Yahoo server to access my mail. It tries to search for mail but says that the connection to the Yahoo server timed out.… (read more)

Today Thunderbird stopped being able to reach the Yahoo server to access my mail. It tries to search for mail but says that the connection to the Yahoo server timed out. I am able to download and send mail from my Yahoo account if I use their webmail site or phone app but not Thunderbird. Mailbird (which I just downloaded to see if it would work) was also able to download Yahoo mail. I checked the Thunderbird account settings (set for POP which I prefer to keep for various reasons) and they are the same as they've ever been. I'm using Thunderbird version 91.9.0 which worked just fine until today. It does seem to still work when accessing a different email (GMX) account.

Any help would be appreciated. I would like to be able to continue using Thunderbird which has been my mail program of choice for many years.

Asked by Belstone Prieš 4 dienas

Last reply by Belstone Prieš 3 valandas

Adding folders to Thunderbird

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked a… (read more)

Why would Thunderbird be refusing to add folders to the three e-mail addresses I use it for? One account has 24 folders , next has two, last one has five. I've looked at all the switches in Settings and can't find anything indicating I'm locked out from creating new folders. But I am.

If anyone has any ideas on this, please let me know.

Thank you.

Asked by fmc2 Prieš 21 valandą

Last reply by fmc2 Prieš 3 valandas

Delete

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/p… (read more)

Have asked SEVERAL TIMES WITH NO RESPONSE. Need to delete old email account in thunderbird. Tried posted solutions but nothing works and it is always asking for sign in/password which will not work. PLEASE HELP...Very annoying.

Asked by mtnbandit Prieš 4 valandas

Missing display

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem … (read more)

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem is that on one account, I can see the inbox list but none on the list displays in the content box. Now here's the rub. I can see the content when I examine the junk or trash boxes just not in the inbox! All the other features work fine. A couple of message filters got lost but that was not a problem and they were with the account that does not display properly. Other accounts all perfect. WHAT!

Asked by Douglas23 Prieš 3 savaites

Last reply by Douglas23 Prieš 5 valandas

My spam folder has gone into my trash and I can't get it out again

I use AOL and the spam folder in AOL is called, confusingly , Bulk Mail. My Bulk Mail folder has gone into my trash and I can't get it out again. I use an IMAP mailbox an… (read more)

I use AOL and the spam folder in AOL is called, confusingly , Bulk Mail. My Bulk Mail folder has gone into my trash and I can't get it out again. I use an IMAP mailbox and I'm using 91.9.0 Thunderbird

Asked by Roger Corke Prieš 4 dienas

Last reply by Roger Corke Prieš 6 valandas

Unable to Send E-mails from Gmail account in Thunderbird.

Hello, I have a standard gmail, not a work email. I have used OAuth2 settings as well as attempted app password setup. Both have the issue of being unable to send emails.… (read more)

Hello,

I have a standard gmail, not a work email. I have used OAuth2 settings as well as attempted app password setup. Both have the issue of being unable to send emails.

I have deleted all Thunderbird user data, removed my e-mails, uninstalled Thunderbird, restarted my PC & installed a freshly downloaded version of Thunderbird, setup my e-mail using OAuth2 & the issue still persists.

I have verified in Gmail that Thunderbird has access to send, receive, & delete emails on the correct Gmail account.

I have recently had issues with my Gmail account while using Thunderbird. My issues are as follows:

I can receive all my emails but I am unable to send any form of e-mail.

My error is: "Sending of the message failed. The failed message could not be sent becausr connecting to Outgoing Server (SMTP) SMTP.GMAIL.COM failed"

I am using the recommended IMAP settings & I have performed this to verify it's correct:

Right click on gmail imap mail account name in Folder Pane and select 'Settings' select 'Server Settings' Under 'Authentication Method' change to 'OAuth2' then change the outgoing server info.

In left pane at the bottom select 'Outgoing server (SMTP)' select the name of the gmail server click on 'Edit' Alter the Authentication Method to say 'OAuth2' click on OK click on OK

IMAP Settings: Incoming Mail (IMAP) Server imap.gmail.com

Requires SSL: Yes

Port: 993

Outgoing Mail (SMTP) Server smtp.gmail.com

Requires SSL: Yes

Requires TLS: Yes (if available)

Requires Authentication: Yes

Port for SSL: 465

Port for TLS/STARTTLS: 587

Asked by ayedog26 Prieš 1 dieną

Last reply by ayedog26 Prieš 7 valandas

Thunderbird notifications not working

I recently installed Thunderbird 9.1.5 as a completely fresh first time installation (never had Thunderbird on this computer before) on Windows 10. Under Preferences - … (read more)

I recently installed Thunderbird 9.1.5 as a completely fresh first time installation (never had Thunderbird on this computer before) on Windows 10.

Under Preferences - Incoming Mails I have 1 'App icon options' checked to 'Show badge icon' and 'Count of unread messages' (I also tried 'Count of new messages' but neither made any difference to the issue) 2 I have 'Show an alert' checked and in the Customise options I have all 3 checked

   I have 'Use the system notification' checked

3 I have 'Show a tray notification' checked

In Windows 10 Settings 'Notifications & Actions' I have Mozilla Thunderbird 'On' (underneath it says On: Banner Sounds)

In no case at all is any notification icon whatsoever appearing.

Both the desktop icon and the taskbar icon (pinned to taskbar) are present

4 Whether I check or uncheck 'Play a sound' I always get a sound (Surely if it is unchecked I should NOT get a sound!)

This lack of notification ICON is a real problem if I am not in the room when a new message comes through

If I'm at the computer when a new message arrives (whether Thunderbird is minimised or open) I see a brief flash of the email subject and hear the bleep (At that point I don't actually want to hear the bleep but it WILL NOT turn off). However this doesn't help when I'm elsewhere. I need a notification icon to sit in the taskbar or tray until I come back to the laptop

I have compared this with other computers. My settings on this new installation are exactly the same as on other computers.

I have compared the mail.biff entries in Config Editor in this new installation with other computers and the entries are exactly alike

Can anyone tell me why this new installation is not giving me a notification icon and how to fix it please ? Also if possible tell me how to turn off the sound when unchecking 'Play an alert' does not work ?

Thank you

Asked by joycembrett Prieš 8 valandas

Have emails from IFTTT that aren't formatting web links properly

I get emails from Reddit through IFTTT, and each and every one of them will not format in TB so web links are clickable. I've attached an example. (Note, I have no iss… (read more)

I get emails from Reddit through IFTTT, and each and every one of them will not format in TB so web links are clickable. I've attached an example. (Note, I have no issues with any other emails with web links, just these from IFTTT)

Would be grateful if someone knows how I might correct this.

Asked by telrod11 Prieš 9 valandas

Last reply by telrod11 Prieš 9 valandas

Problems with emails

Hello! I have an issue with email, many times when I go to read one or the content is something completely different or it shows something like this below, any ideas? I h… (read more)

Hello! I have an issue with email, many times when I go to read one or the content is something completely different or it shows something like this below, any ideas? I have created a completely new profile and to fix this temporary I need to repair the folder, I do this almost daily...see below:

<body bgcolor="#fff" style="color: #333; font-style: normal; line-height: 1.42857143; font-size: 13px; font-family: 'Avenir Next',Avenir,Roboto,'Century Gothic','Franklin Gothic Medium','Helvetica Neue',Helvetica,Arial,sans-serif; font-weight: normal; text-align: left; background-color: #fff; background: #fff; margin: 0; max-width: 100%; padding: 0; width: 100%;">
      

Asked by onedolphin Prieš 16 valandų

How to select all folders to be included in a saved search?

As per the subject. I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level… (read more)

As per the subject.

I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level to tick the lower level folders and ticking all folders would be rather time-consuming.

Please tell me there's some obscure solution that makes this clunky interface at least somewhat usable?

Asked by ysu Prieš 2 dienas

Last reply by ysu Prieš 1 dieną

Thunderbird Mail multiple deletions

Many times when I delete an email in my Thunderbird mailbox it also deletes the email above it at the same time. Anyone have any suggestions it would be appreciated. … (read more)

Many times when I delete an email in my Thunderbird mailbox it also deletes the email above it at the same time. Anyone have any suggestions it would be appreciated. Thanks

Asked by rjroehrig Prieš 3 dienas

Sent messages not being saved to network/server

I have Thunderbird installed on my laptop. The sent messages appear correctly in the sent folder on my laptop, but when I go to my other devices, they aren't there. I can… (read more)

I have Thunderbird installed on my laptop. The sent messages appear correctly in the sent folder on my laptop, but when I go to my other devices, they aren't there. I can get all my inbox messages on each device (phone and desktop), but not the sent messages. I checked the settings, and they all seem to follow the correct IMAP protocols from my email service provider (Sonic.net). Does anyone have any idea what could be wrong? Thanks!

All my devices are using Mac OS 11.6.5 or newer.

Asked by driftboat Prieš 1 savaitę

Last reply by driftboat Prieš 4 dienas

Unable to edit address book entries

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've ex… (read more)

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've experienced nothing but misery and problems since the address books have been changed to sqlite files. The old way was a better way.

Asked by Dodo Smiff Prieš 4 dienas

Ingreso a cuentas de correo

Hola soporte, escribo porque se me esta presentando un incoveniente al querer ingresar a mi correo por medio de Thunderbird, el mensaje que me arroja es "Sending of passw… (read more)

Hola soporte, escribo porque se me esta presentando un incoveniente al querer ingresar a mi correo por medio de Thunderbird, el mensaje que me arroja es "Sending of password for user sales@latin-tech.net did not succeed. Mail server mail.latin-tech.net responded: Authentication failed.", quisiera recibir ayuda sobre esto para saber que sucede, igualmente me sucede con otro correo similar que tengo, los dos estan configurados en POP.

Quedo atento, gracias.

Darlin Apraez.

Asked by darlingapra4 Prieš 5 dienas