Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost 2fa/ recovery codes, would like to setup a new account on the same email

  • 1 reply
  • 1 has this problem
  • 11 views
  • Paskiausią atsakymą parašė cor-el

more options

Lost 2fa/ recovery codes, would like to setup a new account on the same email

Lost 2fa/ recovery codes, would like to setup a new account on the same email

All Replies (1)

more options

Try to reset the Firefox Sync password to see if that gives access to the account and disable two factor authentication. You may have to try this more than once to be able to disable 2FA (i.e. use a fresh login).

In case of issues try to log in to the Firefox account via this website.