Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

TBird (52.3.0 12 bit) skips mails with attachments over 2 MB. Checked settings but no luck

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Toad-Hall

sekharr
sekharr
more options

I am using TBird (ver 52.3.0, 12 bit) on Win 10 as my default e-mail client. I am using Google Apps for work and it is on POP3, mails are downloaded by TBird from GMail account. I am finding that several mails with attachments over 2 MB, do not get downloaded, although they are received on the G Mail. I have checked the server settings in TBird but no luck. In order to avoid missing any important mails, I have to check both TBird as well as GMail contantly. As an option I tried using Windows mail and it does not have this problem. Can anybody suggest me a solution. TBird is on auto-update. Thanks in advance!

I am using TBird (ver 52.3.0, 12 bit) on Win 10 as my default e-mail client. I am using Google Apps for work and it is on POP3, mails are downloaded by TBird from GMail account. I am finding that several mails with attachments over 2 MB, do not get downloaded, although they are received on the G Mail. I have checked the server settings in TBird but no luck. In order to avoid missing any important mails, I have to check both TBird as well as GMail contantly. As an option I tried using Windows mail and it does not have this problem. Can anybody suggest me a solution. TBird is on auto-update. Thanks in advance!

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re: Using POP gmail: I have checked the server settings in TBird I presume you mean the 'Account Settings' > 'Disc Space' 'To save disc space, do not download:' The checkbox must not be selected for: 'Messages larger than xx kb'


Have you accessed the account and downloaded emails via another device such as a phone? The person at the following link was finding certain emails not downloading, but it related to them trying to download twice to differnt devices. https://support.mozilla.org/en-US/questions/1118140