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Thunderbird delets messages when they are deleted in Earthlink, how can I stop this?

  • 6 replies
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  • Paskiausią atsakymą parašė Ray

Ray
Ray

I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

I want to keep messages on Thunderbird but delete them in Earthlink. My deleting used to be independent, but sometime last year that stopped, probably after some upgrade (?) . How can I change it back so that e-mails deleted in Earthlink dont affect e-mails downloaded in Thunderbird?

Chosen solution

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

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All Replies (6)

user01229325
user01229325

Sounds like you are using IMAP. That is expected behavior for IMAP. You may have been using POP before.

Ray
Ray Klausimą uždavęs asmuo

So how do I change back? Where can I find the place that sets the IMAP or POP systems?

user01229325
user01229325

You do not change the account. You add a new account and choose the right protocol this time. Here are the instructions. https://support.mozilla.org/en-US/kb/faq-changing-imap-pop

Ray
Ray Klausimą uždavęs asmuo

Chosen Solution

I got so far when setting it up asked for the password. I tried all passwords I have saved for different accounts: Earthlink and Firefox. I dont have any saved for Thunderbird, either in my notes or on line. SO it wont run the new account, How can I find the password?

user01229325
user01229325

Contact your provider. It wants your email password.

Ray
Ray Klausimą uždavęs asmuo

Thanks everything is now solved. I had tried the password but there was a capitalization I wrote down wrong. Now the POP server is doing exactly what I wanted.