Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can open Thunderbird but folders won't open.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė manyshados

more options

Opened Thunderbird, mail downloaded but Stuck on Thunderbird Inbox greeting. Seems to be locked. Tried uninstalling it and re-install but have same problem. Non of the folders will open.

FYI: using Win7

Thanks

Opened Thunderbird, mail downloaded but Stuck on Thunderbird Inbox greeting. Seems to be locked. Tried uninstalling it and re-install but have same problem. Non of the folders will open. FYI: using Win7 Thanks

Chosen solution

Have tried to get a screenshot using the instructions above but was unsuccessful. Might be because I don't have a printer hooked up to computer. But that's a different problem.

Anyway, I did a little playing around last night and did the following: 1. uninstalled Thunderbird using a software removal tool (Revo) and made sure everything was gone. 2. rebooted computer 3 reinstalled Thunderbird.

After the reinstall ~ every thing is back to normal.

Thanks though for the help.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options
more options

Chosen Solution

Have tried to get a screenshot using the instructions above but was unsuccessful. Might be because I don't have a printer hooked up to computer. But that's a different problem.

Anyway, I did a little playing around last night and did the following: 1. uninstalled Thunderbird using a software removal tool (Revo) and made sure everything was gone. 2. rebooted computer 3 reinstalled Thunderbird.

After the reinstall ~ every thing is back to normal.

Thanks though for the help.