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web site links will NOT open in Firefox

  • 1 reply
  • 3 have this problem
  • 35 views
  • Paskiausią atsakymą parašė FredMcD

storyseen
storyseen
more options

this is really becoming a problem. so many sites have links that absolutely will not open in FF - Java? I don't know. But Chrome always works. here's a sample:

http://www.samsung.com/us/support/downloads

click on any link in the body of this page.

nonresponse.

please fix

this is really becoming a problem. so many sites have links that absolutely will not open in FF - Java? I don't know. But Chrome always works. here's a sample: http://www.samsung.com/us/support/downloads click on any link in the body of this page. nonresponse. please fix

Chosen solution

Is the problem with many sites, some, a few? I had no problem with the link above.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Is the problem with many sites, some, a few? I had no problem with the link above.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.