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Bookmark drop down menu shows folders but no clickable links

  • 2 replies
  • 1 has this problem
  • 11 views
  • Paskiausią atsakymą parašė marknoo

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my bookmarks menu opens up and shows me a list of my folders. Each folder has a little black arrow at the right hand end. When you click the folder it is supposed to open up and show the clickable URLs in that folder. Mine does not. I see the folders and that is it.

However, in the bookmarks drop down menu, when I click on "show all Bookmarks" a box opens up and all the bookmarked URLs and folders are in there and if I click them they will take me to the desired website.

The bookmarks are there, but something is wrong.

Also: I did a refresh and that did not fix the problem. Next I uninstalled and then re-installed Firefox and that did not fix it. In fact, the uninstall did not even remove my bookmarks. When I tried the drop down menu again all the old bookmarks were there and not working (except for the "show all bookmarks" all of those worked)

The re-install, however, did get rid of all my add-ons. So I do not think it is a conflict with an add-on.

This just started today and I have not installed any new software or done anything that I can think of that would mess with Firefox's bookmark menu.

Edit: I did add something. I added SEOBooks Rank Checker. It is gone now (from the re-install). Maybe that caused this. Anyway, I still don't know how to fix it.

Thanks for considering my question

my bookmarks menu opens up and shows me a list of my folders. Each folder has a little black arrow at the right hand end. When you click the folder it is supposed to open up and show the clickable URLs in that folder. Mine does not. I see the folders and that is it. However, in the bookmarks drop down menu, when I click on "show all Bookmarks" a box opens up and all the bookmarked URLs and folders are in there and if I click them they will take me to the desired website. The bookmarks are there, but something is wrong. Also: I did a refresh and that did not fix the problem. Next I uninstalled and then re-installed Firefox and that did not fix it. In fact, the uninstall did not even remove my bookmarks. When I tried the drop down menu again all the old bookmarks were there and not working (except for the "show all bookmarks" all of those worked) The re-install, however, did get rid of all my add-ons. So I do not think it is a conflict with an add-on. This just started today and I have not installed any new software or done anything that I can think of that would mess with Firefox's bookmark menu. Edit: I did add something. I added SEOBooks Rank Checker. It is gone now (from the re-install). Maybe that caused this. Anyway, I still don't know how to fix it. Thanks for considering my question

Modified by marknoo

All Replies (2)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:

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Thank you for responding. Unfortunately none of that worked.

I tried another uninstall and re-install and it came back with all the same problem.

How do I get rid of everything so I can start over. I can import all my bookmarks from backups. Or maybe I can get them from LastPass.

Additional: I also imported my bookmarks from Chrome. Those bookmarks worked but they were not in the drop down menu. They showed in a folder in the blookmarks bar. But atleast everything was there and working.