Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Why does this happen on Newgrounds?

Lucas Andersen (WaluEevees)

I try to open up Newgrounds and the page is blank, Like it hasn't loaded properly. I'm on windows 11 and haven't messed with any setting. I have some of the recommended add-ons, if that matters.

I try to open up Newgrounds and the page is blank, Like it hasn't loaded properly. I'm on windows 11 and haven't messed with any setting. I have some of the recommended add-ons, if that matters.
Bafoto sur écran jointes

All Replies (2)

Hi, a blank page like this is often caused by an add-on or a stored setting for that site, so it is worth narrowing it down in this order.

First, try the site in a private window. If it loads there, an add-on or stored site data is the likelier cause.

Next, open the browser menu, choose Help, then Troubleshoot Mode, and restart with add-ons disabled. If the page loads in that mode, turn your add-ons back on one at a time until you find the one that breaks it.

Also try clearing the cookies and site data for that site only, then reload it, and check the shield icon in the address bar to see whether protection is blocking part of the page. If you can, let us know whether other sites load normally and which add-ons you have installed, as that will help pinpoint it.

Johny Macclen said

Hi, a blank page like this is often caused by an add-on or a stored setting for that site, so it is worth narrowing it down in this order. First, try the site in a private window. If it loads there, an add-on or stored site data is the likelier cause. Next, open the browser menu, choose Help, then Troubleshoot Mode, and restart with add-ons disabled. If the page loads in that mode, turn your add-ons back on one at a time until you find the one that breaks it. Also try clearing the cookies and site data for that site only, then reload it, and check the shield icon in the address bar to see whether protection is blocking part of the page. If you can, let us know whether other sites load normally and which add-ons you have installed, as that will help pinpoint it.

Private window, Troubleshoot mode, and clearing cookies still result in the same screen. Google chrome can run it and I have Firefox on my phone and it can load Newgrounds without issue, so it's not an internet provider issue. As far as I can tell it's a Newgrounds specific issue.

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.